Dynamic professional with a proven track record at Cash America, enhancing interdepartmental communication and optimizing inventory management. Excelled in customer service and problem-solving, ensuring high satisfaction and efficiency. Skilled in organizational development and teamwork, adept at driving continuous improvement and fostering collaborative success.
Hi, I’m
Rashinna Owens
Citrus Heights,CA
Summary
Overview
12
years of professional experience
Work History
Tari ClementYuba City, CA
California Estate Liquidators
08.2018 - 06.2024
Job overview
- Developed detailed reports on asset valuations and market trends, informing management decision-making processes during liquidations.
- Assisted in debt collection efforts by identifying viable sources for repayment within distressed companies'' finances.
- Maintained detailed records of all transactions and asset dispositions, providing accurate documentation for future audits or evaluations.
- Increased client satisfaction by providing tailored solutions for their unique business needs during the liquidation process.
- Maintained strong relationships with clients, fostering trust and repeat business opportunities.
- Advised clients on best practices for managing their assets prior to initiating the liquidation process, increasing overall success rates and minimizing losses.
- Streamlined the liquidation process by effectively organizing inventory, pricing, and marketing strategies.
- Reduced overhead costs with efficient disposal of excess inventory, ensuring optimal financial returns.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Maintained current knowledge of evolving changes in marketplace.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Cash AmericaReno, NV
Super Pawn
05.2012 - 07.2016
Job overview
- Improved interdepartmental communication through the implementation of collaborative tools and clear guidelines.
- Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
- Prepared all paperwork, checked identifying information and documented transactions.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Handled over Number daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Assessed quality and value of incoming items and offered customers loans.
- Conducted thorough research on unfamiliar items to determine appropriate pricing based on historical data and current market trends.
- Performed store open and close procedures as part of shift responsibilities.
- Priced and resold items that remained unclaimed by owners.
- Assisted customers with redeeming pawned items, ensuring accurate documentation and proper payment processing.
- Negotiated prices, terms of sales and service agreements.
Education
Galena High SchoolReno, NV
Ged
2010
University Overview
Skills
- Organizational Development
- Corporate Communications
- Network Troubleshooting
- File system administration
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Microsoft Windows and Office
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Friendly and Patient
- Task Prioritization
- Self Motivation
- Technical Troubleshooting
- Interpersonal Skills
- Customer service expert
- Customer Communication and Empathy
- Collaborative Team Player
- Continuous Improvement
- Adaptability
Timeline
California Estate Liquidators
Tari Clement
08.2018 - 06.2024
Super Pawn
Cash America
05.2012 - 07.2016
Galena High School
Ged