Patient oriented and compassionate professional with years of experience in various healthcare roles. Team player valued for positive attitude and exceptional productivity within fast- paced settings. Well-versed in performing diverse administrative and clinical functions. Positive and upbeat team player with good communication and time management abilities
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Practical Nurse
Chateau Living Center
Kenner, LA
08.2025 - Current
Administered medications and treatments according to prescribed care plans.
Assisted with daily living activities, ensuring comfort and dignity for residents.
Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
Observed changes in patient's condition and reported any significant changes to the healthcare team.
Assisted in patient care plans and coordinated with healthcare team members.
Adhered to facility policies and procedures while providing quality nursing care.
Clinical Medical Assistant/Patient Access Representative
Ochsner Urgent Care and Occupational Health
New Orleans, LA
01.2022 - 04.2023
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Assessment of wounds, provided suture and staple removal when appropriate
Verified demographics and insurance information to register patients in computer system.
Handled payment processing and provided customers with receipts and proper bills and change.
Performed pre-employment screenings
Administered oral and intra-muscular medications and monitored patient reactions.
Certified Medical Assistant
Primary Care Plus
New Orleans, LA
09.2020 - 06.2021
Provided patient care to include: patient assessment prior to physician’s/nurse practitioner’s examination
Served as patient advocate/liaison by answering questions related to care and treatment, as appropriate
Provided patient education and self-management support
Implemented physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures
Prepared charts prior to appointment time to include updated labs, immunizations, mammograms, retinal eye exams, and colonoscopy reports.
Medical Assistant Instructor
New Orleans Career Center
05.2019 - 07.2020
Helped students develop technical and soft skills necessary for successful medical assistant work
Prepared curriculum and lesson plans to cover required topics and engage student interest
Relayed feedback on clinical settings practices, & ensured effectiveness to enable students reach
course and program goals
Held clinical simulation projects and provided each student with individual feedback
Assessed students' knowledge and skills through assignments and exams.
Hemodialysis Technician
Davita Inc
New Orleans, LA
07.2018 - 08.2019
Provided simultaneous treatment to multiple patients with kidney failure
Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records
Analyzed registered venous arterial pressures to meet established limits
Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions
Connected hemodialysis machine to access site to start blood circulation with dialyzer
Cleaned access area, including fistula, graft and catheter with antiseptic solution.
Certified Medical Assistant
Ochsner Health System
New Orleans, LA
08.2016 - 09.2018
Employment in the float department gave me the opportunity to experience working rotations in Pediatrics, Neurosurgery, ENT Oncology, Internal Medicine, Plastic Surgery, & Transplant clinics
Measured vital signs and took medical histories to prepare patients for examination.
Scheduled appointments for patients via phone and in person.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Pharmacy Technician
Walgreens
New Orleans, LA
12.2012 - 03.2015
Delivered quality care to customers through close collaboration with pharmacist
Worked with insurance companies to process claims, resolve problems and obtain payments
Counseled patients on appropriate use of over-the-counter and prescription medications
Answer and assist 60 + calls per day
Filled and processed prescriptions, delivering prompt and efficient patient care.
Education
Licensed Practical Nurse - Practical Nursing
Delta College of Arts & Technologies
Slidell, LA
01.2024 - 05.2025
Certificate - Medical Assisting
Delgado Community College
New Orleans, LA
06-2016
High School Diploma -
Salmen High School
Slidell, LA
05-2011
Skills
Venipuncture and phlebotomy
EKG
Insurance billing
Specimens collection and processing
Certified in Basic Life Support (BLS)
Proficient in MS Office
Team management and supervision
Inventory management
Appointment and procedure scheduling
Dialysis experience
EPIC
PointClickCare
HIPAA compliance
Medication administration
Catheter care
Timeline
Licensed Practical Nurse
Chateau Living Center
08.2025 - Current
Licensed Practical Nurse - Practical Nursing
Delta College of Arts & Technologies
01.2024 - 05.2025
Clinical Medical Assistant/Patient Access Representative