Rashmi Nair
Healthcare Management
Belle Mead,NJ
Summary
Performance-driven leader with excellent employee development, customer service and analytics skills coupled with more than 20+ years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
Work History
VP Strategy Planning
IHealthConnections Consulting
New York , NY
01.2021 - Current
- Increased company growth through collaboration with sales and marketing departments.
- Resolved issues and recommended actions based on production and compliance reports.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Manager Director
Deloitte
New York, NY
08.2018 - 12.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Director of Strategic Planning
Aras Consulting
New York, NY
05.2015 - 08.2018
- Developed and updated department goals and achievements throughout fiscal year.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
Associate Director
Nyc H+h
New York, NY
09.2012 - 05.2015
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Led teams of up to 20 personnel, supervising daily performance as well as training and improvement plans.
- Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
- Supported health agency inspections as liaison to regulatory agencies on operational issues related to assigned product and processes.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
- Assisted senior leadership in managing all aspects of operations.
- Supported capital project planning and contributed to feasibility studies.
Assistant Professor
St John's University Queens Campus
New York, NY
09.2008 - 08.2012
- Collaborated with faculty members on healthcare access and outcomes projects.
- Performed research to serve as basis for academic writing for publication.
- Mentored students and communicated internship and employment opportunities.
- Assisted professors and school administrators with continuous development, review, planning and outcomes evaluation to measure program performance.
- Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
- Established research agenda in Healthcare and outcomes field to publish in peer-reviewed journals.
- Proctored exams and provided remediation for learning improvement goals.
- Applied innovative teaching methods to encourage student learning objectives.
- Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for [Area of study] curriculum.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Created materials and exercises to illustrate application of course concepts.
- Facilitated academic and community collaborations to increase number of community-engaged research proposal submissions to extramural funders.
Assistant Professor
University Of Toledo Medical Center
Toledo, OH
02.2006 - 08.2008
- Revised course objectives, course materials, instructional and assessment strategies for undergraduate and graduate courses.
- Contributed to campus activities to promote positive university image.
- Built strong rapport with students through class discussions and academic advisement.
- Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
- Stood in for professors and teachers in absences, lecturing or providing course material on pharmacoeconomics, health outcomes based on lesson plans.
- Communicated with students about classroom, lab and study session expectations to help professors maintain order in large classes.
- Mentored students and communicated internship and employment opportunities.
- Facilitated academic and community collaborations to increase number of community-engaged research proposal submissions to extramural funders.
- Created materials and exercises to illustrate application of course concepts.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Applied innovative teaching methods to encourage student learning objectives.
Education
Ph.D. - Healthcare And Hospital Administration
University of Louisiana At Monroe
Monroe, LA 01.2003 - 05.2006
MBA - Business Administration And Management
University of Louisiana At Monroe
Monroe, LA 01.2003 - 05.2005
Master of Science - Organic Chemistry
University of Louisiana At Monroe
Monroe, LA 09.1999 - 05.2003
Skills
Relationship building and retention
Customer and employee rapport
Recruiting and Hiring
Presentations
Business administration
Staff Management
Negotiation
Consulting
Program oversight
Budgeting
Business planning
Effective leader
Client account management
Coaching and mentoring
Attention to Detail
Thesis advisement
Online learning tools
Classroom presentations
Class instruction
Continuing education
Student records management
Student needs assessment
Student research guidance
Post-secondary education
Grading
Academic advisement
Student advocacy
Goals and performance
Academic research
Curriculum Development
Student counseling
Classroom administration
Timeline
VP Strategy Planning
IHealthConnections Consulting
01.2021 - Current
Manager Director
Deloitte
08.2018 - 12.2020
Director of Strategic Planning
Aras Consulting
05.2015 - 08.2018
Associate Director
Nyc H+h
09.2012 - 05.2015
Assistant Professor
St John's University Queens Campus
09.2008 - 08.2012
Assistant Professor
University Of Toledo Medical Center
02.2006 - 08.2008
Ph.D. - Healthcare And Hospital Administration
University of Louisiana At Monroe
01.2003 - 05.2006
MBA - Business Administration And Management
University of Louisiana At Monroe
01.2003 - 05.2005
Master of Science - Organic Chemistry
University of Louisiana At Monroe
09.1999 - 05.2003