Rashmi Raveendran
Irvington
Summary
Dedicated professional with strong customer service and communication skills. Experienced in managing internal communications and client interactions to enhance operational efficiency. Hardworking, dedicated, and persistent individual with exceptional skills in leadership, time management, communication, and organizing. An employee with an immense amount of potential through prior skills and experiences.
Overview
3
3
years of professional experience
Work History
Finance and Administration Receptionist
Montclair State University NJ
Montclair
08.2025 - Current
- Managed internal and external telephone communications for HR, Finance & Treasury, University Facilities, Communication & Marketing, Alumni Departments.
- Oversaw mail distribution for Human Resources, Finance & Treasury, University Facilities, Communication & Marketing, Alumni Departments.
- Greeted and directed clients, employees, and visitors at front desk to ensure seamless operations.
Cisco Networking and Cybersecurity Lab Intern
Montclair State University NJ
Montclair
08.2025 - Current
- Conducted hands-on labs on network topology, VLAN configuration, firewall setup, and traffic monitoring for attacks.
- Acquired expertise to successfully complete professional networking and security certification exam.
- Collaborated with team members to troubleshoot equipment issues effectively.
- Participated in team meetings to discuss project progress and findings.
Full Service Shopper
Instacart
Toms River
11.2022 - Current
- Executed shopping, packing, and delivery of grocery orders for customers.
- Communicated with customers via phone and text to coordinate item replacements and ensure satisfaction.
- Completed multiple orders efficiently within specified time frames on app.
- Delivered groceries punctually to meet designated customer delivery times.
Cashier
Victoria Secret
Union
05.2023 - 03.2024
- Facilitated customer shopping experiences and managed checkout processes.
- Processed transactions efficiently at cash wrap.
- Closed store daily, handling cash wrap duties, paperwork, and bank deposits.
- Supported management with opening and closing store operations.
Education
Bachelors - Information Technology And Cybersecurity
Montclair State University
Montclair, NJ05-2026
High School Diploma -
Saint Vincent Academy NJ
Newark, NJ06-2022
Skills
- Network troubleshooting
- Firewall configuration
- Customer service
- Team collaboration
- Project and office management
- Data analysis
- Expense reporting
- Mail handling
- Calendar management
- File organization
- Scheduling appointments
- Document management
- Reception area maintenance
- Multi-line phone system operation
- Meeting preparation
- Front desk operations
- Document control
- Proficient with using Microsoft Applications (such as Word, Excel, and etc) and Google Applications (Google Sheets, Docs, Drive, Gmail, and etc)
- Able to type 57 words per minute with 98% accuracy
- Knowledge of Adobe applications and social media platforms such as Instagram, Facebook, and others
- Efficient and punctilious with various paperwork and forms
- Thorough experience and knowledge in official documents and forms
Timeline
Finance and Administration Receptionist
Montclair State University NJ
08.2025 - Current
Cisco Networking and Cybersecurity Lab Intern
Montclair State University NJ
08.2025 - Current
Cashier
Victoria Secret
05.2023 - 03.2024
Full Service Shopper
Instacart
11.2022 - Current
Bachelors - Information Technology And Cybersecurity
Montclair State University
High School Diploma -
Saint Vincent Academy NJ