Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
background-images

Rashmi Soto

Oviedo,FL

Summary

Dedicated Bus Operator with a clean driving record and a commitment to passenger safety at Lynx Transportation. Recognized for exceptional customer service and adept at conflict resolution, ensuring a positive travel experience. Skilled in vehicle inspection and defensive driving, consistently adhering to safety protocols and enhancing operational efficiency.

Overview

22
22
years of professional experience
1
1
Certificate

Work History

Bus Operator

Lynx Transportation
06.2002 - 07.2024
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Accepted and processed fares.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.

Education

High School Diploma -

Central High School
Bridgeport, Connecticut

Skills

  • Clean driving record
  • Vehicle inspection
  • Fuel efficiency
  • Defensive driving

Accomplishments

  • Collaborated with team of Instructors in the development of Training New Bus Operators
  • Achieved Classroom Training by completing classroom training for each classroom lasting for 8 weeks with accuracy and efficiency.
  • Supervised New Bus Operators
  • Achieved on the road training through effectively helping with safe driving techniques.

Certification

  • Certified Training Instructor for New Bus Operators
  • Licensed CDL


Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Bus Operator

Lynx Transportation
06.2002 - 07.2024

High School Diploma -

Central High School

Similar Profiles

CREATE PROFILE