Summary
Overview
Work History
Education
Skills
Timeline
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Rashon Smiley

Summary

Experienced with providing technical assistance and community support. Developed strong interpersonal relationships while utilizing effective communication and problem-solving skills in community-focused environments. Known for demonstrating the abilities to engage and support varies diverse communities while solving technical issues. Looking forward to leverage these transferrable skills towards a new career opportunity.


Overview

6
6
years of professional experience

Work History

Community Technician

Palace Employment Shelter/Bowery Safe Haven
02.2025 - Current
  • Engaging with individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness
  • Managed conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience
  • Screening residents and visitors at the front door, creating written documentation, including logbook entries, incident reports and progress notes
  • Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed
  • Enhanced community engagement by conducting regular outreach programs and events.
  • Assisted service staff in completion of service requests with exterminators and other vendors.

Building Service Worker

Center for Employment Opportunities
08.2023 - 03.2024
  • Execute floor care procedures, including strip, buff, and wax applications on a weekly basis
  • Ensure the cleanliness and hygiene of facility premises, specifically the floors through regular sweeping and mopping
  • Collaborate with colleagues to coordinate floor maintenance schedules ensuring minimal disruption to floor operations
  • Monitor and replenish cleaning supplies to ensure uninterrupted operations
  • Completed assigned work orders in a timely manner to ensure minimal disruption to building occupants'' daily activities
  • Replaced bulbs and repaired interior and exterior light fixtures

Porter Worker

Carter Brothers Auto Repair
03.2023 - 08.2023
  • Collaborated with co-workers to clean and inspect vehicles leaving premises
  • Efficiently removed garbage, recycling, debris and other toxic waste from the environment
  • Executed and Maintained daily cleanliness, orderliness of common areas, including front entrance, restroom, and office
  • Communicated with coworkers and managers about completed duties
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift

Kitchen Worker

Riverview Facility
04.2021 - 08.2021
  • Prepared and cooked menu items following established recipes and portion sizes
  • Ensured the cleanliness and sanitation of kitchen surfaces, utensils, and equipment
  • Assisted in the receiving and storage of food deliveries, maintaining proper inventory levels
  • Collaborated with the kitchen team to expedite orders during peak hours
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods

Associate

Marcy Facility
08.2020 - 12.2020
  • Maintained the cleanliness and orderliness of common areas, including lobbies, restrooms, and hallways
  • Collected and disposed of trash, recycling, and other waste in accordance with established procedures
  • Reported any maintenance issues to the appropriate personnel
  • Provided assistance to senior management, responding promptly to service requests and inquiries
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement

Custodian Maintenance

Franklin Facility
12.2019 - 07.2020
  • Executed daily cleaning routines, including sweeping, mopping, and disinfecting classrooms, offices, and common areas
  • Performed routine inspections to identify and address maintenance issues promptly.
  • Conducted minor repairs to fixtures, equipment, and furniture
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
  • Emptied trash cans and recycling bins to keep building clean and free of germs

Education

BLS/CPR/First-Aid -

American Heart Association
01.2025

Community Health Worker Certification -

Kingsborough Community College
11.2023

AAS - Entrepreneurship Management

North Country Community College
08.2021

High School Equivalency Diploma (GED) -

Youth Leadership Academy
01.2004

OSHA 10 Hour General Maintenance
05-2025

Skills

  • Microsoft Office (Word/Excel/Outlook)
  • MAS90
  • Windows2
  • Cognos
  • Partnership development
  • Volunteer recruitment
  • Program planning
  • Community engagement
  • OSHA safety training
  • Valid Driver's license
  • First aid certification
  • Documentation management
  • Data entry
  • Inventory management

Timeline

Community Technician

Palace Employment Shelter/Bowery Safe Haven
02.2025 - Current

Building Service Worker

Center for Employment Opportunities
08.2023 - 03.2024

Porter Worker

Carter Brothers Auto Repair
03.2023 - 08.2023

Kitchen Worker

Riverview Facility
04.2021 - 08.2021

Associate

Marcy Facility
08.2020 - 12.2020

Custodian Maintenance

Franklin Facility
12.2019 - 07.2020

Community Health Worker Certification -

Kingsborough Community College

AAS - Entrepreneurship Management

North Country Community College

High School Equivalency Diploma (GED) -

Youth Leadership Academy

BLS/CPR/First-Aid -

American Heart Association

OSHA 10 Hour General Maintenance
Rashon Smiley