Rashonda Avent
Gilbert,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Hands Of Life Home Health Care
2016.08 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems for over 7 1/2 years.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered over 4 multi-line phone systems per day, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
Order Fulfillment Associate
Amazon
2013.08 - 2016.08
- Ensured inventory accuracy through consistent cycle counting, properly documented discrepancies for at least 10,000 items per shift.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Maintained detailed records for inventory management.
Education
Certificate - Nursing Assistance
Piedmont Technical College
Greenwood, SC10.2014
Skills
- Clerical Support
- Scheduling
- Database Management
- Medical Terminology
- Microsoft Word
- Confidential Document Control
- Customer Relations
- Data Entry
- First Aid/CPR
- Google Drive
- Organizational Skills
Certification
- Certified Nursing Assistant, [Piedmont Technical College] - [2014]
Timeline
Administrative Assistant
Hands Of Life Home Health Care
2016.08 - Current
Order Fulfillment Associate
Amazon
2013.08 - 2016.08
Certificate - Nursing Assistance
Piedmont Technical College
- Certified Nursing Assistant, [Piedmont Technical College] - [2014]
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