Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Hands Of Life Home Health Care
08.2016 - Current
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems for over 7 1/2 years.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Answered over 4 multi-line phone systems per day, routing calls, delivering messages to staff and greeting visitors.
Managed filing system, entered data and completed other clerical tasks.
Order Fulfillment Associate
Amazon
08.2013 - 08.2016
Ensured inventory accuracy through consistent cycle counting, properly documented discrepancies for at least 10,000 items per shift.
Assisted in training new associates, sharing best practices for efficient order fulfillment operations.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Maintained detailed records for inventory management.