Ra'Shondra Waters
Clinton,MS
Summary
Forward-thinking and results-driven sales leader with more than 10 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Overview
15
15
years of professional experience
Work History
Customer Service Cashier
Pizza Hut- Part Time
05.2010 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Regional Sales Manager
Beales
04.2012 - 08.2024
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Associate of Arts - Elementary School Teaching
Hinds Community College
Raymond, MS05-2027
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- Sales leadership
- Strategic planning
- Business development and planning
- Relationship selling
- Training and mentoring
Timeline
Regional Sales Manager
Beales
04.2012 - 08.2024
Customer Service Cashier
Pizza Hut- Part Time
05.2010 - Current
Associate of Arts - Elementary School Teaching
Hinds Community College
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