Rashun Fitzpatrick
Tuskegee,AL
Summary
Highly organized Medical Assistant knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Ability to offer broad-based experience in medical administration and patient care management.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Family Health Clinic
Auburn, AL
10.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Verifying and updating demographics and insurance information.
Medical Office Assistant
CareHere Occupational Health LLC
Montgomery
01.2020 - 09.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Hotel Front Desk Receptionist
Springhill Suites By Marriott
Mobile, AL
05.2017 - 12.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Volunteer
Love Life Foundation, INC
Tuskegee, AL
05.2013 - 08.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
Education
Bachelor of Science - Sports Management
University of South Alabama
Mobile, AL05.2024
High School Diploma -
Booker T Washington High School
Tuskegee, AL05.2015
Skills
- Medical History Review
- Healthcare Administration
- Inpatient Care
- Checking Patient Details
- Information Documentation
- Calendar and Appointment Management
- Patient Information Collection
- Electronic Medical Record
- Medical Billing and Coding
- Strong Interpersonal Skills
- Data Entry
- Microsoft 365 Expert
Timeline
Medical Receptionist
Family Health Clinic
10.2020 - Current
Medical Office Assistant
CareHere Occupational Health LLC
01.2020 - 09.2020
Hotel Front Desk Receptionist
Springhill Suites By Marriott
05.2017 - 12.2019
Volunteer
Love Life Foundation, INC
05.2013 - 08.2015
Bachelor of Science - Sports Management
University of South Alabama
High School Diploma -
Booker T Washington High School