Rasmi Prajapati
Hoffman Estate,IL
Summary
To obtain position as a worker or in management field so that I can expend my knowledge and experience in the job. Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
24
24
years of professional experience
Work History
Business Owner
Tahi Corp, Tanvi & Niv Corp, VND Elgin INC,
2017.12 - Current
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Conducted audit inspections and independent checks to verify parts and materials.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Assistant Operation Manager
Gonnella Baking Co.
2019.04 - 2020.04
- Direct, coordinate, and manage all bake shop, shipping and sanitation activities
- To ensure the production of quality products in a clean and safe plant, within the established operation standards and planned schedules
- Check products during production cycle for proper make up, proofing, baking, and packaging to established standards
- Direct equipment adjustments as necessary to maintain product quality and on-time production schedule
- Ensure an adequate supply of ingredients, workers, boxes, and supplies for a smooth and efficient production run
- Train employees and Group Leaders to perform to standards each job within the department
- Interpret, explain and fairly enforce company policy and procedures to employees
- Respond to grievances and seek resolutions at the first step.
Production Supervisor
Home Chef
2017.05 - 2018.11
- Coordinating the production floor and ensuring a team of 60-100 production associates are efficiently producing high quality packaging (goal of
- Ensure all plant associates understand and are accountable adhering to Home Chef Safety and GMP standards
- Schedule, lead, and train production leads and associates
- Trains and monitors production leads performance and coaches as needed
- Updates facility leadership on daily production progress
- Leads daily huddles to communicate goals, expectations, and plans to the front-line employees
- Partners with QA and Warehousing to make sure food safety is maintained
- Assist and work with continuous improvement TEAM.
Manager Food Ops
Gate Gourmet #241
2014.10 - 2016.12
- Ensures quality production standards are followed and maintained
- Ensures employees adhere to HACCP, FDA and safety regulations and compliance with company policies and procedures
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses
- Monitors daily manpower planning and employee turnover
- Responsible for employee retention
- Controls food cost and other controllable costs
- Maintains all financial goals related to productivity, overtime, labor goals and meals per hour
- Works with management staff to improve performance of the unit
- Responsible for coaching, counseling and preparing corrective action for employees
- Assists in the development and training of subordinates as required
- Prepares administrative reports as required
- Responsible for safety, quality and compliance with customer specifications
- Ensures specifications, airline diagrams, and sample meals are accurate according to the airline specifications
- Ensures that all products are coded and dated according to Gate Gourmet procedures
- Conducts inventory of products to ensure proper usage and minimization of waste
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained
- Responsible for maintaining daily temperature logs and other logs and reports as required.
Food Production Supervisor
Gate Gourmet
2011.04 - 2014.10
- Supervises employees to ensure food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed
- Responsible for all labor and food cost controls
- Ensures quality production standards are maintained for all accounts
- Maintains Company policies and procedures as well as specification books for airline customers
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food costs
- Monitors daily manpower planning
- Controls food cost and other controllable costs
- Works with management staff to improve performance of the unit
- Assists in the development and training of subordinates
- Prepares administrative reports as required
- Responsible for safety, quality and compliance to customer specifications.
Assistant Billing Ops
Gate Gourmet
2009.10 - 2011.03
- Daily review of flight service tickets for accuracy and inputting corrections into company billing portal or debit/credit memo
- Manually create billings for charters and off-scheduled flight activity
- Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes
- Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies
- Escalate any billing, pricing or cycle related issues to the Account Services Group
- Assist the Dispatcher with processing of flights and communicate with internal and external customers as needed
- Reconcile daily airline billing
- Input unscheduled flights & service for airlines into Airserv system with respective documentation
- Work with the Account Services Group on payment reconciliations
- Maintain all airline billing files
- Assist with other tasks and special projects as needed.
Food Production Supervisor
Gate Gourmet
2007.04 - 2009.01
- Supervises employees to ensure food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed
- Responsible for all labor and food cost controls
- Ensures quality production standards are maintained for all accounts
- Maintains Company policies and procedures as well as specification books for airline customers
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food costs
- Monitors daily manpower planning
- Controls food cost and other controllable costs
- Works with management staff to improve performance of the unit
- Assists in the development and training of subordinates
- Prepares administrative reports as required
- Responsible for safety, quality and compliance to customer specifications.
Assistant Production Operator
United Airline Inc (Staffing Now Inc.)
2006.10 - 2007.03
- Working as computer production operator in data center
- Working with jumbo hard drive
- Data entry
- Verified accuracy of data
- Diversified applicant with proficient communication.
CS+DE
Caremark (Aerotech)
2006.09 - 2006.09
- Receives all logged incoming correspondences profile, prescriptions, and check
- Update correspondences (add and account number)
- Obtains approval for payment and post invoices into the computer system
- Prescription Preparation(drug)
- Document preparation and generate accounts payable checks
- Scan and post invoices into the computer system
- Assist accounting department and other department with other projects as needed.
Assistant Manager
Taco Bell
2006.05 - 2006.08
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
- Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
- Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Assists Restaurant Manager in recruiting, interviewing, and hiring team members
- Conducts performance appraisals, takes disciplinary action, motivates and trains
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
- Has authority to hire and fire (or participate in those decisions)
- Champions recognition and motivation efforts.
Food Production Leader
Gate Gourmet
2004.02 - 2006.01
- Support the operations of the department and the department supervisor relative to operational and administrative duties
- Responsible for leading and directing all staff
- Bring positive impact, considering the extreme demands of the job
- Be hands-on in all areas of production and pantry
- Holding employee of the month award
- Line up and daily plan.
Shift Manager
Taco Bell
2000.07 - 2004.02
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
- Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
- Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Assists Restaurant Manager in recruiting, interviewing, and hiring team members
- Conducts performance appraisals, takes disciplinary action, motivates and trains
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
- Holding customer service awards.
Education
Oakton Community College
Des Plains, ILHospitality Management
Illinois Institute of Art
Chicago, IL01.2010
Roosevelt High School
Chicago, IL01.2001
Skills
- English, Hindi, Gujarati, Spanish (Able to speak and Understand)
- Regulatory Compliance
- Marketing Strategies
- Coaching and Mentoring
- Budget Control
- New Business Development
- Staff hiring
- Scheduling
- Policies and Procedures Development
- Hiring and Onboarding
- Customer Service Management
- Accounting management
- Business Forecasting
- Issue Resolution
Timeline
Assistant Operation Manager
Gonnella Baking Co.
2019.04 - 2020.04
Business Owner
Tahi Corp, Tanvi & Niv Corp, VND Elgin INC,
2017.12 - Current
Production Supervisor
Home Chef
2017.05 - 2018.11
Manager Food Ops
Gate Gourmet #241
2014.10 - 2016.12
Food Production Supervisor
Gate Gourmet
2011.04 - 2014.10
Assistant Billing Ops
Gate Gourmet
2009.10 - 2011.03
Food Production Supervisor
Gate Gourmet
2007.04 - 2009.01
Assistant Production Operator
United Airline Inc (Staffing Now Inc.)
2006.10 - 2007.03
CS+DE
Caremark (Aerotech)
2006.09 - 2006.09
Assistant Manager
Taco Bell
2006.05 - 2006.08
Food Production Leader
Gate Gourmet
2004.02 - 2006.01
Shift Manager
Taco Bell
2000.07 - 2004.02
Oakton Community College
Hospitality Management
Illinois Institute of Art
Roosevelt High School
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