Rassiel Pena
Poughkeepsie,NY
Summary
Proficient in developing and maintaining productive student, staff, family and administrator relationships to provide structures and supportive environments for students. Handles emergencies calmly. Adept at coordinating supplies, organizing work areas and handling safety requirements to support all kids' needs. Competent in handling all housekeeping, recordkeeping and event planning. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dedicated Community Service Volunteer passionate about engaging in outreach programs and with community. Skilled in identifying resources to meet needs and helping community members obtain benefits and services. Recognized for providing exceptional emotional support to individuals obtaining help.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Assistant
First learning family daycare
Poughkeepsie, NY
01.2021 - Current
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Developed lesson plans based on the interests of each group of children that incorporated fun activities into learning experiences.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Dressed children and changed diapers.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Instructed children in eating, resting and restroom habits.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Maintained organized and clean classroom and play areas.
- Read aloud and played alphabet games to encourage early literacy.
- Balanced schedules to promote optimal rest, play and educational periods.
- Collaborated with other daycare assistants to create a cohesive and supportive team environment.
- Developed and enforced positive strategies to encourage good behavior.
- Kept inventory of toys and supplies organized and well-stocked to meet needs of children under care.
Community Service Volunteer
Spackenkill High School and Refuge of hope church
Poughkeepsie, NY
09.2018 - 09.2021
- Provided assistance to clients in need of food, clothing and other resources.
- Advised members of the community on how to access emergency services when needed.
- Organized community events and activities for disadvantaged youth.
- Organized donation drives collecting items such as books, toys, clothes and furniture for those in need.
- Demonstrated full understanding of ethical and legal responsibilities involved, treating clients fairly and respectfully.
Cashier/Server
Tony's Pizzeria
Poughkeepsie, NY
06.2021 - 08.2021
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Housekeeping and Laundry Attendant
The Hyatt Place Hotel
Poughkeepsie, NY
06.2021 - 08.2021
- Inspected each room after housekeeping staff completed their work.
- Changed bed sheets daily according to hotel standards and procedures.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Stocked linen closets with fresh linens and supplies.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with customers about requests for additional supplies or cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Education
Bachelor of Science - Health Sciences And Sociology
SUNY Stony Brook
Stony Brook, NY05-2025
High School Diploma -
Spackenkill High School
Poughkeepsie, NY06-2020
Skills
- Early Childhood Development
- Activity Planning
- Activities leadership
- Activities Planning
- Early education
- Lesson Planning
- CPR training
- Cleaning and sanitizing
- Stock Rotation
- Customer Service
- Payment Collection
- Cash Register Operation
- Effective Communication
- Attention to Detail
- Room Inspections
- Maintenance Coordination
- Customer service-focused
- Supply Stocking
- Floor Cleaning, Polishing, and Waxing
- Adaptability
- Community Outreach
- Fundraising Events
- Community Engagement
Languages
Spanish
Native/ Bilingual
Certification
- CPR
- National Youth Leadership Forum-NYLF certificate
Timeline
Cashier/Server
Tony's Pizzeria
06.2021 - 08.2021
Housekeeping and Laundry Attendant
The Hyatt Place Hotel
06.2021 - 08.2021
Daycare Assistant
First learning family daycare
01.2021 - Current
Community Service Volunteer
Spackenkill High School and Refuge of hope church
09.2018 - 09.2021
Bachelor of Science - Health Sciences And Sociology
SUNY Stony Brook
High School Diploma -
Spackenkill High School
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