Samuel Rathold Assi
Fort Worth,TX
Summary
Conscientious with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Hardworking and passionate student with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Leader
Chipotle Mexican Grill
03.2023 - Current
- Led a team of seven individuals in a catering order, ensuring timely completion and quality outcomes
- Demonstrated exceptional leadership in high-pressure situations, maintaining team morale and focus
- Utilized critical thinking skills to identify and address potential challenges, resulting in improved efficiency and productivity
Sales Representative
The Growth Agency
10.2022 - 03.2023
- Utilized critical thinking to address customer concerns and tailor solutions to meet their specific needs
- Achieved high customer satisfaction through effective problem-solving and exceptional service delivery
Education
Associate of Science - Computer Science
Tarrant County College District
05.2025
Skills
- Bilingual French - English
- Team player
- Detail-oriented
- Critical Thinking
- Account Management
- Complaint resolution
- Technical Support
- Data Management
- Administrative Support
- Training development aptitude
- Collaborative approach to problem-solving and project execution
- Proficient in leading and motivating teams to achieve objectives efficiently and effectively
- Demonstrated ability to remain composed and focused, even in high-pressure situations
Accomplishments
Deans list nominee
Certification
- Artificial intelligence and robotics, University of Helsinki - August2024
- Penetration Testing, CISCO - IN PROGRESS
Languages
French
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Spanish
Limited Working
Timeline
Service Leader
Chipotle Mexican Grill
03.2023 - Current
Sales Representative
The Growth Agency
10.2022 - 03.2023
Associate of Science - Computer Science
Tarrant County College District
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