Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Ratna Reddy

Jacksonville,FL

Summary

Having 15 years of IT experience involved in all the phases of Software Development Life Cycle in terms of Analysis, Design, Coding, Testing and Implementation in Mainframe Environment. Expertise in Agile-Scrum and Waterfall Methodologies. Extensively worked with Mainframe technologies COBOL, JCL, VSAM, DB2 and CICS. Extensively used various Mainframe tools SPUFI/QMF, DB2, CHANGEMAN, FILEAID, TSO, ISPF, XPEDITOR, PLATINUM, and IBM MQ. Good exposure on relational databases DB2 and SQL. Strong experience in Mainframe development. Had a good experience with Changeman version control tool on maintaining and staging/promoting the components to different levels to test the changes in different test regions. Experience working in the domain of insurance applications and extensive hands-on experience on IBM Mainframe application programming. Ability to design and support high-volume critical applications. Good understanding and practice of Quality Assurance Process. Acquired knowledge through the Defect Prevention activities and Coding standards, Maintenance Standards etc. Good Knowledge in job scheduling through scheduler. Excellent knowledge in Regression Testing, Unit Testing, Integration Testing, System Testing and User Acceptance Testing. Proficient in obtaining project requirements from customer/user, formatting requirements in design specs, preparing system specifications, assigning task to team members, and tracking the progress. Excellent Organizational, Analytical, Teamwork skills along with good communication and interpersonal skills, very good team player, ability to handle tasks independently. Performing in different roles such as SME, Technical Lead, Module Lead, Senior Developer. Strengths include strong customer interface and problem-solving skills, estimations, systems analysis, designing and testing.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Consultant

TCS
12.2022 - Current
  • Design and develop solutions to solve applications / system problems and look for feasibility of automations in the various areas
  • Analyze and resolve System Administration issues
  • Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability
  • Perform systems management and integration functions
  • Provide installation instructions for all environments including production
  • Monitor System operations to detect potential problems
  • Coordinate with software developers to select appropriate design solutions and ensure the compatibility of system components
  • Configure servers/environments to meet functional specifications
  • Resolve any issues that arises in QA, UA, and production environments
  • Be responsible for quality and timeliness of the deliverables
  • Reporting the progress to Prudential and TATA Consultancy Services management.

Technical lead

Prudential Insurance Company of America
09.2019 - 12.2023
  • Analysis on project scope and preparation of Software design Document
  • Project Estimation and Planning
  • Involved in high level and low-level Design discussions with interfacing systems and other stake holders
  • Analysis the project impact on existing software and preparation of impact analysis document
  • Prepare testing guidelines and test scenarios
  • Discussion with offshore manager to maintain project delivery Metrics
  • Project Mentoring
  • Onsite – Offshore coordination
  • Quality Reviews
  • Project Mentoring and Directing
  • Production Support
  • Resolving Client Queries
  • Resolving Production issues
  • Enhancing Software upgrades for Prudential.

Module lead

Prudential Insurance Company of America
05.2016 - 08.2019
  • Analysis on project scope and preparation of Software design Document
  • Project Estimation and Planning
  • Involved in high level and low-level Design discussions with interfacing systems and other stake holders
  • Analysis the project impact on existing software and preparation of impact analysis document
  • Prepare testing guidelines and test scenarios
  • Discussion with offshore manager to maintain project delivery Metrics
  • Project Mentoring
  • Onsite – Offshore coordination
  • Quality Reviews
  • Project Mentoring and Directing
  • Production Support
  • Resolving Client Queries
  • Resolving Production issues
  • Enhancing Software upgrades for Prudential.

Module lead

Prudential Insurance Company of America
07.2012 - 04.2016
  • Analysis on project scope and preparation of Software design Document
  • Project Estimation and Planning
  • Involved in high level and low-level Design discussions with interfacing systems and other stake holders
  • Analysis the project impact on existing software and preparation of impact analysis document
  • Prepare testing guidelines and test scenarios
  • Discussion with offshore manager to maintain project delivery Metrics
  • Project Mentoring
  • Onsite – Offshore coordination
  • Quality Reviews
  • Project Mentoring and Directing
  • Production Support
  • Resolving Client Queries
  • Resolving Production issues
  • Enhancing Software upgrades for Prudential.

Team member

Prudential Insurance Company of America
05.2008 - 06.2012
  • Planning
  • Involved in Project Estimation
  • Involved in Project and Resource Planning
  • Analysis
  • Performed the architectural analysis of the system and provide recommendations
  • Involved in Requirement Analysis and Software Requirement document Preparation
  • Involved in solving complex technical issues involving different Microsoft technologies
  • Involved in preparing Approach document
  • Design
  • Designing and developing the technical framework for the systems to be enhanced
  • Preparing Design documents
  • Development
  • Involved in development of COBOL, JCL, DB2 and CICS programs
  • Create tools using REXX to automate various processes
  • Coding and generating the code for some of the rules using INFREX
  • Adherence to Configuration management by coding, Compiling and saving the programs in Changeman
  • Handling Change Requests and Adhoc requests
  • Testing
  • Preparation of Unit Test Plan
  • Performed Unit testing, Interface testing and Regression Testing Review of Programs
  • Support
  • Technical and Systems support
  • Production Support and Resolving of all production issues
  • Bug Fixing for errors arising out of Production and User Acceptance testing
  • Code delivery and Code Promotion (Process of moving application software from a development environment to a production environment)
  • Resolving all kind of queries coming from Clients and from Other Interface Systems
  • Upgrading the current system with all kinds of software upgrades that Prudential is supporting for
  • Review and Walkthrough
  • Review of Design documents and Application Programs
  • Code walkthrough to ensure the programs are in accordance with standards
  • Review of Unit test plans
  • External Quality reviews
  • Ensure the overall quality of the project
  • Other Activities
  • Adherence to iQMS (Integrated Quality Management System) by following quality procedures like IQA Internal Quality Assurance), EQA (External Quality Assurance) and FI (Final Inspection) for all the deliverables
  • Adherence to iPMS by entering efforts and logging defects
  • Conduct knowledge sharing sessions on various processes used in the project to other team members
  • Coordination with the team.

Skills

  • MVS - OS/390
  • Z/OS
  • Windows
  • Linux
  • DB2
  • SQL Server

Certification

  • Certified Scrum Master, PSM-1
  • Certified in IBM DB2 Universal Database Family V9.0 - Exam 730, IBM
  • LOMA 281: Meeting Customer Needs with Insurance and Annuities
  • LOMA 291: Improving the Bottom Line: Insurance Company Operations

Timeline

Lead Consultant

TCS
12.2022 - Current

Technical lead

Prudential Insurance Company of America
09.2019 - 12.2023

Module lead

Prudential Insurance Company of America
05.2016 - 08.2019

Module lead

Prudential Insurance Company of America
07.2012 - 04.2016

Team member

Prudential Insurance Company of America
05.2008 - 06.2012
  • Certified Scrum Master, PSM-1
  • Certified in IBM DB2 Universal Database Family V9.0 - Exam 730, IBM
  • LOMA 281: Meeting Customer Needs with Insurance and Annuities
  • LOMA 291: Improving the Bottom Line: Insurance Company Operations

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Ratna Reddy