Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ratu Caucau

Santa Rosa,USA

Summary

Armed Security Specialist with over a decade of expertise in High-End Retail and Banking Environments, demonstrating exceptional skills in loss prevention and customer service. Committed to maintaining safety and security standards while fostering a collaborative team atmosphere.

Experienced in providing emergency response, solving conflicts and completing background searches. Knowledgeable about legal and less-than-lethal weapons, defensive strategies and report writing.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Armed Security Officer

Defense Logistics
Fairfield, CA
10.2024 - Current
  • Regularly patrol the store to deter theft and ensure a safe environment, and monitor surveillance equipment.
  • Respond to emergencies such as fire, medical emergencies, or bomb threats.
  • Identify and deter theft and fraud, and implement strategies to minimize inventory shrinkage.
  • Prepare accurate and detailed reports of incidents, apprehensions, and recoveries.
  • Work with law enforcement agencies as needed, including testifying in court.
  • Secure and preserve evidence related to incidents, and cooperate with investigations.
  • Ensure the safety of customers and associates, and address any safety concerns or hazardous conditions.

Residential Security Team (RST) Agent

Scorpii International
Palo Alto, CA
07.2024 - 04.2025
  • Patrolled residential areas to ensure the safety and security of residents and property.
  • Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies.
  • Performed regular inspections of access points, ensuring all doors, windows, and gates were secure.
  • Maintained detailed logs of daily activities, incidents, and observations for documentation purposes.
  • Provided assistance during emergency situations such as fires, medical emergencies, or severe weather conditions.
  • Maintained a high level of situational awareness while on duty by regularly scanning surroundings for potential threats.
  • Responded promptly to medical emergencies by providing first aid assistance until professional help arrived.
  • Maintained a calm demeanor during high-stress situations while effectively managing multiple tasks simultaneously.

Armed Bank Protection Officer

Core1 Security Services
El Cerrito, CA
12.2022 - 07.2024
  • Ensure bank safety, manage crises, maintain secure environments, achieving measurable results.
  • Collaborate with law enforcement to prevent incidents and enhance security protocols effectively.

Off Duty Officer/High End Retail

One Time Security Inc
Oakland, CA
10.2023 - 01.2024
  • Ensured safety in high-end retail, reducing incidents by 12% through proactive measures.
  • Collaborated with store management to enhance security protocols, improving customer trust.
  • Utilized surveillance technology to monitor premises, ensuring swift response to potential threats.
  • Worked closely with retail staff to develop comprehensive security strategies, fostering a safe environment and improving customer confidence.

Off Duty Officer/Robbery Suppression Officer

Kingdom Group Protective Services
San Francisco Bay Area, CA
12.2020 - 08.2023
  • Secured retail environments, reducing incidents in Walgreens and Home Depot locations.
  • Collaborated with local law enforcement to enhance store safety protocols.
  • Utilized surveillance techniques to deter theft and violence effectively.
  • Analyzed security data to identify trends and implement preventive measures.
  • Executed comprehensive security assessments, resulting in improved store safety and reduced incidents of theft.

Executive Protection Agent

Allied Consultants Inc
San Francisco, CA
04.2022 - 04.2023
  • Ensure client safety through strategic planning and threat assessment, resulting in zero incidents.
  • Coordinate with security teams to enhance protection protocols, improving response time by 12%.
  • Conduct risk analysis and implement safety measures, achieving a secure environment consistently.
  • Develop and maintain client relationships, ensuring trust and satisfaction in security services.
  • Provided security escort services to ensure the safety and protection of individuals within a designated area.
  • Maintained constant vigilance and awareness of surroundings to identify potential security threats or risks.
  • Escorted high-profile individuals or VIPs during events, ensuring their safety and privacy at all times.
  • Maintained accurate records of daily activities, incidents, and observations in detailed reports.

Off Duty Officer/High End Retail

Private Sector Security
San Francisco, CA
01.2021 - 12.2021
  • Ensure safety at high-end retail locations in San Francisco.
  • Protect assets at Neiman Marcus, Bloomingdale's, Saks Fifth Avenue, and Louis Vuitton.
  • Coordinate with store management to address security concerns effectively.
  • Utilize surveillance techniques to prevent theft and ensure customer safety.
  • Enhance security protocols, achieving measurable reductions in incidents.
  • Coordinate with retail staff and management to maintain a secure environment, fostering a team-focused approach to security in prestigious stores.

Armed Security Officer

Golden State Protective Services, LLC
Santa Rosa, CA
01.2018 - 12.2021
  • Secured facilities, ensuring compliance and safety protocols.
  • Assisted guests and addressed their needs effectively.
  • Conducted thorough patrols and reported suspicious activities.
  • Prepared detailed reports following company standards.
  • Enforced rules and regulations, enhancing site security.
  • Managed complex security operations, enhancing safety protocols, fostering a secure environment for all personnel and assets.

Residential Security Team (RST) Agent

Confidential
San Francisco Bay Area, CA
01.2017 - 12.2017
  • Monitored sites for safety issues and security breaches, ensuring compliance with protocols.
  • Effectively managed emergency responses, maintaining detailed incident logs and reports.
  • Utilized strong observational skills to identify potential hazards and prevent security violations.
  • Enhanced site security by swiftly addressing incidents, ensuring safety through proactive measures and precise reporting.
  • Conducted detailed risk assessments and implemented strategic safety protocols, reducing potential threats and improving site security.
  • Implemented effective security measures that minimized incidents, contributing to a safer environment and reliable incident management.
  • Patrolled residential areas to ensure the safety and security of residents and property.
  • Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies.
  • Performed regular inspections of access points, ensuring all doors, windows, and gates were secure.
  • Maintained detailed logs of daily activities, incidents, and observations for documentation purposes.
  • Responded to resident inquiries and concerns in a professional and courteous manner.
  • Maintained a high level of situational awareness while on duty by regularly scanning surroundings for potential threats.
  • Collaborated with local law enforcement agencies when necessary to address security issues or incidents.

Armed Bank Protection Officer- Mobile Patrol Supervisor

G4S US SECURE SOLUTIONS (USA) INC
Santa Rosa, CA
01.2016 - 12.2016
  • Managed recruitment and training for security officers, enhancing team efficiency.
  • Coordinated fleet vehicles, improving operational logistics.
  • Resolved complex issues with informed judgment, ensuring policy compliance.
  • Facilitated effective communication and teamwork, coordinating logistics to support seamless security operations and client satisfaction.

Armed Bank Protection Officer

G4S Secure Solution USA
Santa Rosa, CA
01.2015 - 12.2015
  • Conducted foot and vehicle patrols ensuring bank safety and compliance.
  • Prevented unauthorized access, enhancing security measures.
  • Reported security breaches, improving response times.
  • Collaborated with law enforcement for incident resolution.
  • Utilized surveillance tools to identify potential threats.
  • Enhanced security protocols to ensure safety, leading to a noticeable decrease in unauthorized access incidents.

Education

POSTGRADUATE DEGREE BACHELOR - CLIMATE CHANGE

University of the South Pacific
Suva
05.2018

CERTIFICATE - Securuty & Crowd Controller

Southeast Point Security Academy
Sydney, NSW, Australia
05.1995

GED - GRADUATE DIPLOMA

Glenmore State High School
Rockhampton, Queensland, Australia

Bachelor of Arts - Journalism and Marine Affairs

University of The South Pacific
Suva

CERTIFICATION - PEACE OFFICER STANDARD TRAINING

Santa Rosa Junior College Police Academy
Santa Rosa, CA

Skills

  • Law enforcement
  • Situational Awareness
  • VIP/CLOSE Protection
  • Supervising
  • Military Experience
  • Martial arts
  • Leadership
  • CCTV
  • Interpersonal Skills
  • Communication
  • Surveillance
  • Team player
  • Asset Protection
  • Report Writing
  • First aid
  • Driving
  • Threat Assessment
  • Security
  • Management
  • Customer Service
  • CPR
  • Incident Response
  • Loss Prevention
  • Typing
  • Conflict management
  • Surveillance monitoring

Certification

  • Peace Officer Standard Training (POST), Santa Rosa Junior College Police Academy, Santa Rosa, CA, MM/DD/YY
  • POST Certificate PC832, MM/DD/YY
  • International Executive/Close Protection/PSD / HECPO, Praetorian Bodyguard Academy, TX, MM/DD/YY
  • Armed Security Officer, MM/DD/YY
  • Bachelor of Arts Degree - Graduate, MM/DD/YY
  • Valid Guardcard License, MM/DD/YY
  • Valid Firearm License, MM/DD/YY
  • Valid Driving License, MM/DD/YY
  • Valid Twic Card, MM/DD/YY

Additional Information

BSIS Power to arrest & weapons of mass destruction, BSIS elective courses, First aid, CPR, & AED training, Leadership training, Firearm Training, Executive Protection Training, Evasive Driving courses, Employee wellness, Defensive tactics courses, Surveillance/Counter Surveillance techniques, Non-lethal tactics courses

Timeline

Armed Security Officer

Defense Logistics
10.2024 - Current

Residential Security Team (RST) Agent

Scorpii International
07.2024 - 04.2025

Off Duty Officer/High End Retail

One Time Security Inc
10.2023 - 01.2024

Armed Bank Protection Officer

Core1 Security Services
12.2022 - 07.2024

Executive Protection Agent

Allied Consultants Inc
04.2022 - 04.2023

Off Duty Officer/High End Retail

Private Sector Security
01.2021 - 12.2021

Off Duty Officer/Robbery Suppression Officer

Kingdom Group Protective Services
12.2020 - 08.2023

Armed Security Officer

Golden State Protective Services, LLC
01.2018 - 12.2021

Residential Security Team (RST) Agent

Confidential
01.2017 - 12.2017

Armed Bank Protection Officer- Mobile Patrol Supervisor

G4S US SECURE SOLUTIONS (USA) INC
01.2016 - 12.2016

Armed Bank Protection Officer

G4S Secure Solution USA
01.2015 - 12.2015

POSTGRADUATE DEGREE BACHELOR - CLIMATE CHANGE

University of the South Pacific

CERTIFICATE - Securuty & Crowd Controller

Southeast Point Security Academy

GED - GRADUATE DIPLOMA

Glenmore State High School

Bachelor of Arts - Journalism and Marine Affairs

University of The South Pacific

CERTIFICATION - PEACE OFFICER STANDARD TRAINING

Santa Rosa Junior College Police Academy
Ratu Caucau