Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAUL ROSAS

Ledgewood,NJ

Summary

Resourceful and quick-thinking management skills. I am a professional offering 10 years experience in Warehouse. I have a strong bilingual, multi-tasker and project coordinator skills at improving customer satisfaction and revenue. Seeking Strong leadership position focused on management/office. Improving shipping and receiving efficiently, by accurately applying strong leadership skills. Focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow as a person and professional. Positive and Friendly. Detail-Oriented. Strong conflict resolution skills. Bilingual (Spanish & English). Microsoft Office Applications software. Hardware installation. Install software. Operate equipment (4 different type of forklifts: Sit down forklift, Stand Upreach forklift, Order picker forklift,Double Power pallet Jack).

Overview

13
13
years of professional experience

Work History

Warehouse/Operations Manager

On Hand Distribution LLC
Avenel, NJ
09.2021 - 04.2024
  • Planned, organized and directed operations of 3 warehouses to maximize productivity and profitability for more than 30 + customers.
  • Managed a strong team 18 + employees.
  • Monitored performance of staff in each unit and provided coaching to ensure goals were met.
  • Resolved conflicts between employees in different units while maintaining a positive working environment.
  • Recruited, hired, trained, coached, evaluated, managed, motivated and retained employees in each unit.
  • Conducted regular meetings with department managers to review progress on initiatives and discuss issues or concerns.
  • Oversaw inventory management activities at each site including ordering supplies as needed.
  • Implemented innovative processes, systems, and technologies that improved workflow throughout the organization's various locations.
  • Established effective communication channels between departments in different sites to facilitate collaboration.
  • Analyzed customer feedback data from each unit to identify opportunities for improvement in services offered.
  • Managed scheduling, training and inventory control.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Managed a team of 6+ Customer Service Representatives ensuring they provided excellent customer service at all times.
  • Tracked shipment status using internal systems to ensure on-time delivery of products.
  • Inspected and verified incoming shipments for accuracy and compliance with customer specifications.
  • Coordinated successfully deliveries with 3rd party transportation company to our main customers.
  • Ensured compliance with all OSHA regulations pertaining to workplace safety.
  • Implemented safety protocols in accordance with OSHA standards.
  • Coordinated with local authorities regarding enforcement of fire safety rules.

Receiving/Warehouse Manager

NPC GLOBAL
Carteret, NJ
01.2021 - 08.2021
  • Identified, researched, and processed discrepancies in shipping materials and documentation
  • Counted, and put away loads consistently, efficiently, accurate
  • Trained employees in department processes and procedures for maximum performance and safety
  • Processed purchase orders, invoices, and other paperwork correctly for billing accuracy
  • Scanned and staged products for efficient delivery to sales floor
  • Kept equipment in good working order with effective maintenance programs, avoiding any unnecessary downtime or delays
  • Supervised work of 20-person team handling 1,000+ item inventory with consistent on-time delivery 3 different departments
  • Secured the warehouse with an optimal strategy and the continuous monitoring of entrances, exits and internal procedures
  • Spearheaded improvement plans to increase team capacity 100%
  • Set schedules and assigned work to effectively handle different demand levels
  • Checked into customer complaints and resolved problems to maximize satisfaction and loyalty
  • Implemented procedures to promote efficient operation and utilization of warehouse equipment
  • Led with positive approach and dedication to associate mentorship and customer satisfaction
  • Used critical thinking skills to find solutions to complex problems and escalated serious concerns to general management
  • Communicated information and updates via regular meetings and one-on-one support to continuously improve warehouse operations
  • Maintained payroll information by accurately collecting, calculating, and entering data
  • Read and understood the production orders to complete accurate work and minimize wasted resources
  • Completed basic repairs to restore performance of malfunctioning machine.

Shipping & Receiving Assistant

Domino's Pizza
Edison, NJ
10.2020 - 12.2020
  • Used plastic wrap to cover, secure, and protect boxes, pallets, and crates
  • Verified products and shipments for accurate labeling.
  • Provided support to other departments regarding product shipment needs.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Utilized equipment, such as forklifts, pallet jacks, and scanning devices accurately and safely to meet daily objectives.
  • Inspected and maintained all equipment, including pallet jacks and forklifts.
  • Cleaned inside and outside of vehicle regularly to remove debris and maintain professional appearance.
  • Reviewed incoming orders and assigned work to the team to maintain demanding schedule
  • Completed shipping and receiving tasks such as loading and unloading trucks in a manner time to not get extra carrier's fees.
  • Worked with department team members and receiving managers to research and resolve inventory discrepancies.
  • Kept inventory records accurate by conducting routine counts and complete audits of the available products.

Warehouse Assistant

Vantage Chemicals Group
Linden, NJ
01.2018 - 10.2020
  • Arranged picked items on pallet with strong consideration to safety and stability.
  • Cleaned and organized work areas on consistent basis to safeguard team.
  • Compared order merchandise to pick lists to detect errors.
  • Operated forklifts and pallet jacks to transport warehouse materials.
  • Staged completed pallets at assigned dock doors for shipment or load on to trailers.
  • Collected and disposed of excess stock, defective items or obsolete materials.
  • Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit.
  • Unpacked and stored deliveries quickly to maintain an efficient safe and work flow environment.
  • Organized work areas to reduce errors and support efficiency.
  • Verified incoming shipment quantities against receiving documents, noting and reporting discrepancies and damage.
  • Coordinated shipping and receiving functions with other departments including sales, marketing, accounting.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Ensured all shipping paperwork was completed properly.
  • Prepared shipping documentation for international orders.

Warehouse Assistant

Kari-Out Foods
Totowa, NJ
03.2017 - 12.2017
  • Cleaned and organized work areas on consistent basis to safeguard team.
  • Observed all company policies and regulatory guidelines for safety, quality, and sanitation.
  • Staged completed pallets at assigned dock doors for shipment or load on to trailers.
  • Compared order merchandise to pick lists to detect errors.
  • Picked orders by selecting items from warehouse inventory, following to-pick list from WMS.
  • Operated forklifts and pallet jacks to transport warehouse materials.
  • Organized work areas to reduce errors and support efficiency.
  • Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit.
  • Unpacked and stored deliveries quickly to maintain an efficient work flow and safe environment.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Identified opportunities for process improvement within the warehouse operations team.
  • Performed cycle counts as required by management to ensure proper inventory levels were maintained at all times.

Shipping and Receiving Manager

Across International
Livingston, NJ
01.2014 - 03.2017
  • Trained employees in shipping & receiving procedures and productivity-based work plans to keep team strong and effective.
  • Developed and implement plans to successfully optimize shipping procedures and maximize productivity.
  • Maintained accurate and up-to-date inventory records.
  • Created reports on inventory activity, shortages, overages for 3 warehouse locations: NJ, NV, Australia.
  • Monitored all shifts to verify safety compliance and performance standards.
  • Ensured compliance with all OSHA regulations pertaining to workplace safety.
  • Monitored safety protocols in accordance with OSHA standards.
  • Tracked goods en route to their destinations and worked with dispatchers and drivers to expedite orders.
  • Supervised a strong team of 13 employees.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
  • Manage documentations of training on production procedures and work instructions.

Shipping & Receiving Manager Assistant

Kent International
Parsippany, NJ
06.2011 - 08.2013
  • Maintained good working relationship with co-workers and management
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
  • Reviewed incoming orders and assigned work to warehouse Team to maintain demanding schedule
  • Helped and support warehouse team with workload
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues
  • Developed greater understanding of warehouse area
  • Made sure to complete work plan of the day before shift end
  • Developed weekly schedules for 20 warehouse employees
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.

Education

Associate Degree - Computer Networking and Security

American Institute
05.2014

High School Diploma -

Vasil Levski

Skills

  • Resourceful and quick-thinking management skills
  • Strong bilingual, multi-tasker, and project coordinator skills
  • Improving customer satisfaction and revenue skills
  • Strong leadership skills
  • Positive and friendly skills
  • Detail-oriented skills
  • Strong conflict resolution skills
  • Bilingual (Spanish & English) skills
  • Microsoft Office Applications skills
  • Software skills
  • Hardware installation skills
  • Install software skills
  • Operate equipment (4 different types of forklift: Sit down forklift, Stand Up reach forklift, Order picker forklift, Double Power pallet Jack) skills

Languages

Bilingual (Spanish & English)

Timeline

Warehouse/Operations Manager

On Hand Distribution LLC
09.2021 - 04.2024

Receiving/Warehouse Manager

NPC GLOBAL
01.2021 - 08.2021

Shipping & Receiving Assistant

Domino's Pizza
10.2020 - 12.2020

Warehouse Assistant

Vantage Chemicals Group
01.2018 - 10.2020

Warehouse Assistant

Kari-Out Foods
03.2017 - 12.2017

Shipping and Receiving Manager

Across International
01.2014 - 03.2017

Shipping & Receiving Manager Assistant

Kent International
06.2011 - 08.2013

Associate Degree - Computer Networking and Security

American Institute

High School Diploma -

Vasil Levski

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RAUL ROSAS