Raul Alvarez Rodriguez
Royse City,TX
Summary
I am a professional with a strong background in immigration law firm operations, focused on quality control, compliance, and improving internal workflows. I have hands-on experience reviewing complex cases to ensure accuracy and alignment with USCIS requirements, while helping teams stay efficient in high-volume environments. I’ve also trained staff, monitored performance, and introduced process improvements that make day-to-day operations smoother.
I’m bilingual in Spanish (native) and English, which allows me to communicate effectively with both clients and team members. My background in Informatic Engineering helps me bring a practical, tech-driven approach to my work, including using AI tools and prompt development to improve internal processes. I also have experience supporting general office operations and resolving basic IT issues, helping keep everything running without interruptions. I’m known for being detail-oriented, reliable, and someone who can connect both the operational and technical sides of a team.
Overview
6
6
years of professional experience
Work History
Quality Control Supervisor
Roy Petty and Associates PLLC
Dallas, TX
05.2020 - Current
Quality Control Supervisor
- Conducted detailed reviews of immigration applications and supporting documents to ensure accuracy, completeness, and compliance with USCIS requirements.
- Implemented quality control protocols that reduced recurring errors and improved overall case approval readiness.
- Tracked and analyzed team performance metrics, providing regular reports to management on productivity and error trends.
- Trained and mentored legal assistants on case preparation standards, improving consistency across all submissions.
- Coordinated workflow between legal staff and attorneys to ensure timely review and submission of cases.
- Identified process inefficiencies and introduced workflow improvements to streamline case handling and reduce turnaround time.
Facilities Manager (IT Support Focus)
- Managed day-to-day facility operations, including vendor coordination, office maintenance, and ensuring a safe, organized work environment.
- Provided hands-on support for minor IT and equipment issues (workstations, printers, network access), minimizing disruptions to office productivity.
Education
Bachelor of Science - Informatic Engineering
Universidad Tecnologica De La Habana (CUJAE)
Havana City, Cuba06-2018
Skills
- Quality Control & Compliance Review
- Immigration Case Analysis (USCIS standards)
- Process Improvement & Workflow Optimization
- Team Training & Staff Development
- Performance Tracking & Reporting
- Attention to Detail & Error Detection
- Document Review & Legal Writing Support
- Time Management & High-Volume Case Handling
- Cross-Functional Coordination (staff & attorneys)
- Problem-Solving & Operational Efficiency
- Facilities & Office Operations Management (including basic IT support)
- AI Prompt Engineering for Internal Projects (automation, drafting, and workflow enhancement)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Quality Control Supervisor
Roy Petty and Associates PLLC
05.2020 - Current
Bachelor of Science - Informatic Engineering
Universidad Tecnologica De La Habana (CUJAE)