Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raul Arroyo

Raul Arroyo

Colorado Springs,CO

Summary

Talented kitchen leader offer over 8 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Overview

21
21
years of professional experience
2
2
Languages

Work History

Kitchen Manager

Academy District 20
10.2023 - Current
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.

Convention Services Supervisor

The Broadmoor Hotel
03.2022 - 06.2023
  • Enhanced client satisfaction by efficiently managing convention services and providing excellent customer support.
  • Streamlined event planning processes for increased efficiency and reduced overall costs.
  • Negotiated contracts with vendors to secure favorable pricing and terms, resulting in significant savings for clients.
  • Coordinated seamless transitions between multiple events, ensuring timely setup and breakdown of venue spaces.
  • Developed strong relationships with clients, leading to repeat business opportunities and positive referrals.
  • Collaborated with cross-functional teams including catering, audiovisual, and security departments to ensure smooth execution of events.
  • Troubleshot issues that arose during events, implementing quick solutions to minimize disruptions without compromising guest experience.
  • Mitigated risks associated with event logistics by developing contingency plans for unforeseen circumstances.

Banquet Supervisor

The Antlers Hotel
05.2020 - 05.2021
  • Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
  • Streamlined communication between kitchen and service staff for seamless event execution.
  • Mentored new employees on company policies, procedures, and customer service standards to maximize performance.
  • Managed food and beverage inventory for banquet department, reducing waste and maintaining cost control.
  • Collaborated with sales team to create customized menus and event layouts tailored to client needs.
  • Provided exceptional customer service by promptly addressing guest concerns or requests during events.
  • Directed and managed banquet functions for 500+ person event.

Convention Services Supervisor

The Broadmoor Hotel
Colorado Springs, CO
02.2016 - 07.2019
  • Cultivated interpersonal skills by building positive relationships with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Organized and detail-oriented with a strong work ethic.

Position Janitor II

Federal Government, Head Start Program
San Juan, Puerto Rico
05.2015 - 12.2015
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.

Driver

Department of the Family
Bayamon, Puerto Rico
11.2013 - 07.2015
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.

Administrative Officer

Department of the Family
San Juan, Puerto Rico
09.2003 - 08.2010
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
05.2024

High School Diploma -

Bayamon Military Academy
Bayamon, PR
05.1999

Skills

  • Quality Assurance
  • Workflow Planning
  • Cost Control
  • Supply Ordering
  • Inventory Management
  • Staff Supervision
  • Kitchen Management
  • Expediting Orders
  • Productivity Improvement
  • Food Item Purchasing
  • Disciplinary Action
  • Portion Sizes
  • High-Volume Dining
  • Safe Food Handling
  • Standardized Recipes

Languages

Spanish
Full Professional

Timeline

Kitchen Manager

Academy District 20
10.2023 - Current

Convention Services Supervisor

The Broadmoor Hotel
03.2022 - 06.2023

Banquet Supervisor

The Antlers Hotel
05.2020 - 05.2021

Convention Services Supervisor

The Broadmoor Hotel
02.2016 - 07.2019

Position Janitor II

Federal Government, Head Start Program
05.2015 - 12.2015

Driver

Department of the Family
11.2013 - 07.2015

Administrative Officer

Department of the Family
09.2003 - 08.2010

Bachelor of Science - Business Administration

University of Phoenix

High School Diploma -

Bayamon Military Academy

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Raul Arroyo