Raul Bernal
Brownsville,Texas
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
HEB Grocery Store
Brownsville, Texas
02.2024 - Current
- Greeted customers in a friendly manner and assisted with their inquiries.
- Resolved customer complaints promptly and professionally.
- Provided product knowledge to customers through effective communication.
- Maintained a clean and organized work area at all times.
- Collaborated closely with colleagues to meet customer needs.
Crew Member
McDonald's
Brownsville, Texas
08.2021 - 02.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Electrical Technician - Electrical
Texas Southmost College
Brownsville, TX10-2024
Skills
- Customer Service
- Organizational Skills
- Problem-solving skills
- Communication Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Assistant
HEB Grocery Store
02.2024 - Current
Crew Member
McDonald's
08.2021 - 02.2023
Electrical Technician - Electrical
Texas Southmost College
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