Raul Bustamante
Las Cruces
Summary
- Experienced with managing commercial operations and leading strategic initiatives. Utilizes strong negotiation skills to secure beneficial contracts and optimize revenue. Track record of fostering team collaboration to achieve business objectives and adapt to market changes effectively.
- Commercial professional prepared to drive results with solid background in managing business operations and enhancing profitability. Known for fostering team collaboration and adapting to changing market conditions. Skilled in strategic planning and contract negotiation, with focus on delivering high-quality outcomes and maintaining high standards.
Overview
8
8
years of professional experience
Work History
Commercial Manager
Auto Zone Auto Parts
11.2021 - 07.2024
- Managed over 17 active commercial accounts, including local shops and fleets, delivering reliable service and building long-term relationships, strengthening client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction, ensuring their parts and service needs were consistently met.
- Increased commercial sales by 80% in first year, growing revenue from $600,000 to over $1 million by developing territory coverage.
- Drove commercial sales through strategic outreach, cold calls, and on-site visits, resulting in increased revenue and customer retention.
- Delivered top-tier service to commercial customers by understanding their business needs and providing fast, reliable solutions and product recommendations.
- Trained, mentored, and supported the commercial sales team to meet performance goals and ensure alignment with company standards.
- Identified and pursued new commercial business opportunities within the assigned territory, expanding the client base and market presence.
- Worked with store management to ensure the availability of key parts for commercial clients, reducing downtime and improving satisfaction.
- Assisted in setting sales targets and developing action plans to achieve commercial department objectives.
- Managed high-volume commercial orders with accuracy and efficiency, ensuring timely delivery and customer satisfaction.
- Maintained detailed records of client interactions, sales activities, and account history using customer relationship management tools.
Part Time Sales
Auto Zone Auto Parts
05.2018 - 07.2024
- Customer Service, understanding of automotive parts and accessories, enabling accurate recommendations and solutions for customer needs.
- Provided friendly, efficient, and knowledgeable service to customers, from DIY car owners to professional mechanics.
- Helped maintain organized stock levels by restocking shelves, checking for part availability, and assisting with inventory checks.
- Explained product features, warranties, and return policies.
- Worked with teammates and management to ensure a clean, safe, and productive retail environment.
- Thrived in a fast-paced environment, balancing multiple customer needs while staying calm under pressure.
- Used digital tools and catalog systems to locate specific parts by vehicle make, model, and year.
Team Member
Taco Bell
05.2016 - 08.2018
- cook and take orders in drive through and over the counter
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and the stocking of merchandise.
Education
Associate in Automotive -
DACC
Las Cruces, NM06-2020
High School Diploma -
Las Cruces High School
Las Cruces05-2018
Skills
- My role as a commercial manager required me to lead by example and perform consistently at a high level learned various leadership strategies to inspire confidence, boost morale, and encourage a positive work environment By recognizing individual and team achievements, I was able to motivate and dedicate the workforce
- Managing a team of diverse individuals required excellent time management skills I coordinated training sessions, scheduled one on one meetings, and ensured that day-to-day operations were carried out efficiently My ability to balance multiple responsibilities ensured that both training and operational goals were consistently met
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Commercial Manager
Auto Zone Auto Parts
11.2021 - 07.2024
Part Time Sales
Auto Zone Auto Parts
05.2018 - 07.2024
Team Member
Taco Bell
05.2016 - 08.2018
Associate in Automotive -
DACC
High School Diploma -
Las Cruces High School
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