Summary
Overview
Work History
Education
Skills
Languages
Timeline
TruckDriver
Raul Calderon Rodriguez

Raul Calderon Rodriguez

Pembroke Pines,FL

Summary

Dynamic transportation professional with over 25 years of leadership experience , excellence in safe driving and customer service. Proven ability to enhance operational efficiency while maintaining punctuality and flexibility. Committed to promoting safety and satisfaction, ensuring exceptional experiences for all passengers.

Overview

27
27
years of professional experience

Work History

Chauffeur

Big Bear Academy
10.2024 - Current
  • Accurately followed directions while providing safe and efficient transportation to children with special needs.
  • Provided exceptional customer service while transporting children to their desired doctor appointments, school, and respective homes.
  • Ensured the vehicle was in a clean and presentable condition for all passengers.
  • Maintained a valid driver’s license and driving record.
  • Performed daily vehicle inspections and documented findings.
  • Demonstrated an excellent knowledge of the local area and surrounding areas.
  • Communicated professionally and courteously with the parents/ caregivers of the children.
  • Responded quickly and proactively to traffic and route changes.
  • Adhered to all safety regulations and traffic laws while operating the vehicle.
  • Utilized GPS navigation systems to ensure the most efficient routes.

Chauffeur

Lyft And Uber
03.2024 - 10.2024
  • Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
  • Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
  • Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
  • Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
  • Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
  • Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Contributed to the company''s positive reputation by consistently maintaining a high level of professionalism, discretion, and attention to detail in all aspects of chauffeuring services.
  • Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

Professional Taxi Driver

Taxi Cuba
03.2011 - 12.2023

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  • Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
  • Collaborated with dispatchers to accommodate last-minute changes or special requests from clients.
  • Assisted passengers with luggage to provide seamless door-to-door service.
  • Improved overall efficiency by assisting colleagues during busy periods or covering shifts as needed.
  • Maintained a clean and comfortable vehicle for the optimal passenger experience.
  • Handled sensitive situations discreetly to maintain client confidentiality and privacy.
  • Increased repeat business by developing strong relationships with clients through excellent communication skills.
  • Managed time effectively between scheduled trips, allowing for quick turnaround without compromising quality of service.
  • Safely transported VIPs, executives, celebrities or individuals with special requirements while respecting their privacy concerns.
  • Provided exceptional customer service by anticipating clients'' needs while maintaining a calm demeanor in high-pressure situations.
  • Navigated various GPS systems and mobile apps efficiently to optimize route planning and scheduling.
  • Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.

Professional Taxi Driver

Transgaviota
03.2001 - 03.2011
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
  • Assisted passengers with luggage and personal belongings, providing exceptional customer service.
  • Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
  • Developed strong relationships with repeat clients, fostering loyalty and trust in services provided.
  • Supported passengers with special needs by offering assistance when boarding or disembarking from the vehicle as necessary.
  • Contributed to a positive work environment by maintaining open communication with colleagues and dispatchers, sharing tips and best practices for success on the job.
  • Provided transportation services for special events such as weddings, proms, parties, or corporate functions upon request.
  • Actively sought out new customers by networking within the community and promoting positive word-of-mouth referrals.
  • Communicated professionally with dispatchers to update them on location, availability, or delays during shifts.
  • Adapted quickly to changing traffic conditions or unexpected detours while maintaining safe driving practices at all times.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Obtained fares from passengers, issued change and secured cash from theft.


Director of Taxi Services

Transgaviota Varadero
02.1998 - 03.2001
  • Experience in a managerial or leadership role within the transportation industry.
  • Strong understanding of transportation operations, financial management, and customer service.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.

responsible for the overall management and success of a taxi company, encompassing areas like financial performance, customer satisfaction, operational efficiency, and compliance with regulations

Education

Master of Science - Physical Education, Culture And Sport

Universidad De Matanzas
Cuba
09-1986

Skills

  • Safe driving
  • Punctuality
  • Flexibility
  • Professional manner
  • Clean driving record
  • Defensive driving
  • Passenger assistance
  • Vehicle inspection
  • Route planning
  • Schedule management
  • Safety regulations
  • Emergency procedures
  • Basic mechanics
  • Cleaning and sanitation

Languages

English
Elementary
Russian
Professional Working
Spanish
Native or Bilingual

Timeline

Chauffeur

Big Bear Academy
10.2024 - Current

Chauffeur

Lyft And Uber
03.2024 - 10.2024

Professional Taxi Driver

Taxi Cuba
03.2011 - 12.2023

Professional Taxi Driver

Transgaviota
03.2001 - 03.2011

Director of Taxi Services

Transgaviota Varadero
02.1998 - 03.2001

Master of Science - Physical Education, Culture And Sport

Universidad De Matanzas
Raul Calderon Rodriguez