Raul Callejas
Poestenkill,NY
Summary
Highly motivated, Passionate, Goal-Driven individual with a strong work ethic. Able to adapt to changing priorities and maintain a positive attitude.
Overview
6
6
years of professional experience
Work History
Level 3 Field Technician
Bus Patrol
08.2022 - Current
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving systematic problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing equipment.
- Contributed to project success by assisting in the planning and execution of equipment upgrades and installations.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Coordinated effectively with other departments to ensure smooth completion of cross-functional projects.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
Supervisor of Distribution Operations
AAFES
02.2021 - 08.2021
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Responsible for opening, timed for unloading trucks, building with power tools and moving heavy objects around the warehouse.
Packer
Amazon
09.2020 - 02.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Shift Lead
Buffalo Wild Wings
08.2018 - 12.2019
- Collaborated with management to develop strategies for improving overall store operations.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Responsibilities include customers being treated to complete satisfaction.
- Employees got the help needed when short staffed.
- Making sure food was delivered to customers in a timely manner and in the best of quality.
- Delivers exceptional customer experience by acting with a customer first attitude.
- Ability to make personal connections, engage customers and always be courteous and professional in a team environment and proactively collaborate with others to help customers.
Education
Associate of Arts - Health And Physical Education
Fullerton College
Fullerton, CA05.2019
High School Diploma -
John A. Rowland High School
Rowland Heights, CA06.2017
Skills
- Fast Learner
- Leadership skills
- Customer Service
- Organizational skills
- Collaborating skills
- Problem solving
- Attention to Detail
- Adaptability
- Self-motivation
- People skills
- Time management
- Ability to work under pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Level 3 Field Technician
Bus Patrol
08.2022 - Current
Supervisor of Distribution Operations
AAFES
02.2021 - 08.2021
Packer
Amazon
09.2020 - 02.2021
Shift Lead
Buffalo Wild Wings
08.2018 - 12.2019
Associate of Arts - Health And Physical Education
Fullerton College
High School Diploma -
John A. Rowland High School
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