Raul Campos Jr

• Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
• Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
• Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
• Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
• Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
• Supervised 280 employees and performance of tasks and managed 1100 offenders.

• As the, I am the chief executive officer of a Metropolitan Correctional Center
• The institution houses pretrial inmates for the Southern District of California, which encompasses San Diego and Imperial Counties with two significant international ports of entry (San Ysidro and Calexico)
• Many of our detainees come directly from the arresting agencies and many of them in medical or psychological crisis at the time of admission
• MCC operates for the incarceration and correctional training of offenders convicted of violating the criminal laws of the United States
• I exercise the responsibility for the administrative and organizational control over the functions of all major divisions of the facility
• As an administrative facility, the institution houses inmates of all security levels
• The facility accepts both male and female inmates who are in pre-trial or holdover status, and male inmates designated to serve their sentences
• The Federal Prison System, provides staff, facilities, supplies and equipment for incarceration, physical necessities, and correctional and rehabilitative treatment of prisoners, as well as medical and psychiatric diagnoses, treatment, and hospital facilities for inmates
• Federal Prison Industries, Inc, (UNICOR), a self-supporting government- owned corporation operating industrial and manufacturing activities providing employment and training for prisoners and producing articles and commodities or rendering services on a basis comparable to private industry
• The major role as Warden includes my supervisory function which includes a range of duties such as planning, organizing, and reviewing work, administering personnel matters, and dealing effectively with employees and union representatives regarding employee-management concerns.
• I'm assigning, directing, and reviewing the work of subordinates; evaluating work performance; identifying training needs; effectuating selections, hiring, promotions, awards, disciplinary or other human capital management actions; planning, scheduling, and coordinating the work of the unit; giving advice and counsel to employees; hearing and resolving employee complaints and grievances; and determining the material, equipment, and facilities needed to perform the work.
• Additionally I am, directing the work of an organizational unit, being held accountable for its success, and monitoring its progress toward meeting goals, monitoring/evaluating the progress in meeting goals; determining resource needs and making adjustments in objectives, work plans and commitment of resources; determining the need for and developing plans for organizational changes; assessing program impact in the facility as well as on the organization as a whole; determining policy in such areas as program emphasis and operating guidelines; and administering general personnel policy regarding matters of significant importance.
• I am responsible for the custody and supervision of inmates.
• Currently I'm a regional instructor, implementing talent development strategies and leadership training to the over 5500 staff in the Western Region.
• I make administrative and operational decisions for the facility and procedural oversight making changes regarding the programming missions throughout the institution to include correctional services; education and vocational training; recreation; employee services and training; facilities; financial management; food services; inmate systems; unit/case management; health services; psychology; safety; PREA; staff mentoring programs; trust Fund; re-entry services; religious services; affirmative employment programs and the Employee' club.
• I interpret and implement audit systems that evaluate areas and operating procedures based on research, reports, and observation.
• I utilize these findings to identify areas of concern and effectuate change for improvement, increase productivity, morale and establish goals.

As the Warden I address stakeholders directly, relaying to our federal partners to include the US Attorney's office for Southern, California, United States Marshal Services, Federal Bureau of Investigations, Secret Service, Drug Enforcement Agency, Customs and Immigration, Boarder Patrol and State and local agencies, ensuring the BOP and LEO partners relay similar messages regarding programming and protection to the public

• I provide leadership in developing and implementing human capital programs, by establishing needs and prioritizing strategies to achieve sustainable goals
• Ensured compliance with federal, state, and local regulations governing correctional institutions by maintaining accurate records and documentation.
• Enhanced facility safety by conducting regular security audits and addressing potential risks.
• Fostered strong working relationships with external agencies, such as law enforcement, courts, and social services to facilitate successful offender reintegration into society.
• Championed diversity initiatives within staffing practices to ensure an inclusive workforce reflective of the diverse inmate population served.
• Streamlined operations with effective budget management and resource allocation strategies.
• Improved inmate behavior by implementing and enforcing strict disciplinary policies and procedures.

• I am the chief executive officer of a federal correctional institution
• The institution operates for the incarceration and correctional training of offenders convicted of violating the criminal laws of the United States
• I exercise the responsibility for the administrative and organizational control over the functions of the two major divisions of the facility, Federal Prison systems and Federal Prison Industries
• The major role as Warden includes my supervisory function which includes a range of duties such as creating local policies to ensure appropriate recruitment activities are effectuated, ensure the classification of job series are correct and safeguard employment relations laws within the facility
• Specifically for production design in UNICOR, I interpret and implement audit systems that evaluate areas and operating procedures based on research, reports and observation
• I utilize these findings to identify areas of concern and effectuate change for improvement, increase productivity, morale and establish goals
• I directed and assigned resources in developing and executing objectives for the institution
• I have assigned responsibilities to components within the facility and coordinate staff groups monitoring vision, goals and objectives
• Ensured compliance with federal, state, and local regulations governing correctional institutions by maintaining accurate records and documentation.
• Enhanced facility safety by conducting regular security audits and addressing potential risks.
• Managed daily operations, including inmate processing, housing assignments, food service delivery, medical care provision, and recreational activities scheduling.
• Reduced recidivism rates through the development of comprehensive inmate rehabilitation programs.
• Promoted a positive work environment for staff through clear communication and ongoing professional development opportunities.
• Established strong lines of communication between departments within the facility, fostering a sense of unity and cooperation towards shared goals.
• Implemented innovative security measures to reduce instances of contraband smuggling within the facility.
• Coordinated emergency response plans, ensuring swift actions in crisis situations to protect both inmates and staff members.
• Optimized existing resources for the creation of vocational training programs supporting inmate skill development upon release from custody.
• Conducted thorough investigations into allegations of staff misconduct or inmate grievances to maintain a fair and just institutional environment.
• Collaborated with community organizations to develop educational programming that supported personal growth among inmates during their incarceration period.
• Increased overall efficiency within the facility by implementing new technologies and software systems to streamline daily operations.
• Achieved high levels of team morale amongst correctional staff by recognizing accomplishments regularly through formal awards ceremonies.
• Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
• Completed daily work report sheets and delegated tasks to employees.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Supervised 296 employees and performance of tasks and managed 2400 offenders.

• I independently evaluate and make changes on administrative, operational decisions and provide procedural oversight of areas and jobs; making goal-oriented changes regarding the programming missions throughout the institution
• At my direction with the Human Resource Manager I created a computerized HR monitoring program which continuously reviewed staff performance plans, series classifications, grade advancements, promotion possibilities
• Under my tenure, FMC Carswell received full accreditation by the American Corrections Association, 2013, 2016 and 2019.
• Furthermore, I provided supervision, leadership and administrative direction over the Prison Rape Elimination Act accreditation.
• I exercise responsibility for the administrative and organizational control over all major institutional functions and operations, including the provision of staff, facilities, supplies and equipment for incarceration, and rehabilitative treatment of inmates with medical and psychiatric diagnosis.
• I work closely with Union Officials and Executive staff in setting policies and developing procedures to conduct programs for the entire institution.
• I plan, direct and coordinate extensive and complex programs to include attending, coordinating meetings and committees to solve problems, appraise, and evaluate the performance of subordinates.
• I recommend selections, promotions, awards and disciplinary actions.
• I collaborate with Executive Staff, Regional and Central Office staff while approving and submitting recommendations to the Warden regarding personnel matters as recommendations, promotions, re-assignments, disciplinary actions, complaints and grievances.
• I consult frequently with various state, local, and governmental agencies, to include the DFW Executive Board, Office of Inspector General, U.S Marshals, Probation Services, U.S Attorney's Office and University of North Texas health systems.
• I develop and review reports for Regional, Central Office and Executive staff reports which include input on development of programs and policy implementation.
• I have assisted in the writing of National policy providing expert advice for a program.
• I participated on the National PREA Joint Policy work group/task force to address Cross-Gender Pat searches. As a result, policy changes were presented nationally, implementing new effective methods to ensure PREA guidelines are followed relevant to cross gender searches.
• I chaired and directed several teams, work groups, task forces and committees while coordinating, planning, organizing and reviewing work with divergent points of contention.
• Administrative personnel matters and dealing with employee management concerns through Labor Management Relations.
• I served as the Chief Negotiator with union officials in all negotiations at FMC Carswell, successfully negotiating Memorandums of Understanding, resolving labor-management grievances, achieving consensus on difficult issues and avoiding costly external litigation.
• I established the Mentor/Leadership Program at FMC Carswell and restructured the learning methods.
• I created, coordinated and facilitated the first yearly Leadership training at FMC Carswell, coaching and training a variety of participants (management level/line staff) creating future leaders while promoting career growth within the agency.
• I have represented government interests in several alternate dispute resolution cases with binding authority.
• In each case I have successfully resolved or mitigated the agencies position, while ensuring cost-effective, expedient and practical solutions are agreed upon by all the affected parties.
• Due to my medical training and knowledge of multiple languages I have effectively translated and communicated information to individuals from differing backgrounds, religious beliefs and cultures providing accurate and precise information on a multitude of topics: Designing and updating job descriptions,Sourcing potential candidates using various online platforms, Screening incoming resumes as well as application forms, Interviewing candidates, sending job offer and recruiting emails, and also answering queries related to compensation and benefits via various mediums (e.g. In-person, phone, video)
• Advertising jobs on careers pages, job boards, and social media, Hosting recruitment events and participating in job fairs
• Identifying future staffing needs and allocating available positions, Providing guidance and consultancy to new recruits and helping them onboard.
• Conducted regular facility inspections to identify potential risks or areas in need of improvement.
• Reviewed and followed correct procedures and prepared associated correspondence.
• Created opportunities for inmate involvement in vocational training programs to increase employability upon release.
• Developed emergency preparedness plans, effectively minimizing disruptions during crises situations.
• Maintained clear communication and working relationships with other staff.
• Supported correctional facilities daily operations activities, working closely with Warden.
• Organized professional development opportunities for staff to improve their skills and job satisfaction levels.
• Improved facility safety by implementing new security protocols and enhancing staff training.
• Collaborated with other departments to develop cohesive policies and procedures for a more effective prison system.
• Managed staff scheduling, payroll, and performance evaluations to maintain a high-performing team of professionals.
• Fostered an atmosphere of respect among staff members through leadership, communication, and regular team-building exercises.
• Ensured compliance with state regulations and accreditation standards through meticulous record-keeping practices.
• Deescalated situations and responded to emergencies or activations.
• Established strong relationships with community organizations for the benefit of inmate education and social services.
• Reduced incidents of violence among inmates through conflict resolution strategies and proactive monitoring.
• Maintained open lines of communication with law enforcement agencies to facilitate smooth transfers or exchanges of information regarding inmate populations.
• Addressed internal grievances from both staff members and inmates promptly, resolving conflicts fairly and efficiently.
• Evaluated existing programs for effectiveness in reducing recidivism rates, making necessary adjustments as needed.
• Oversaw daily operations, ensuring efficient management of resources and personnel.
• Monitored budget allocations to ensure adequate funding for essential services like healthcare, education, counseling.
• Streamlined communication processes between administration, staff, and inmates to foster a more positive environment.
• Reported concerns, incidents and activities to supervisor for review.
• Coordinated visitation schedules and maintained family support systems to promote healthy relationships between inmates and their loved ones.
• Managed institution's congressional response file by receiving documents, identifying appropriate official responsible for response, following-up on late responses and forwarding to supervisor for review.
• Implemented cost-saving measures while maintaining the quality of services provided within the facility.
• Enhanced inmate rehabilitation programs for better reintegration into society upon release.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Handled inmate counts and searches for missing inmates.
• Completed daily work report sheets and delegated tasks to employees.
• Coordinated responses to emergency situations arising in different prison locations.
• Supervised 1587 employees and performance of tasks and managed 4800 offenders.
• Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
• Verified all prison visitors carried proper identification and had no contraband before entering institution.

• Under the direction of the Regional Director, I have initiated, developed and conducted staff training for the National Execution Leadership team sponsored by the North Central Region.
• I have provided oral and written reports relevant to team updates.
• I have given formal presentations to upper-level executive staff to include the Director on the subject of capital punishment procedures relevant to the Bureau of Prison.
• This team is comprised of high-level executives and directorships from different regions and central office.
• As part of the leadership of this team, I have identified and developed potential staff for succession planning nationally and individual institution base.
• I am involved and responsible for several aspects of the development, preparation and coordination of budget for this national protocol team utilizing trend analysis and historical data to project and prepare future financial obligatory needs.
• Additionally, I provide the Regional Director, Director, DOJ executive staff with recommendations and update policy relevant to the team activity
• I present these findings through written briefings to the BOP Director, Deputy Attorney General, and relevant, Congressional members representing the BOPs interest on relevant topics regarding the readiness of the team.
• The U.S. Army and Marshal Service both use my research, analysis and work to prepare their agency protocols.
• I review proposed regulations for their impact on the BOP program and its operation and I provide advice to Army and Agency officials regarding public perception and the sensitive issues surrounding the topic of capital punishment.
• I have worked directly with the BOP Medical Director and several Regional Medical Directors to interpret and write policy and establish standards of care relevant to MRC's and assisting with implementing national health care initiatives.
• I have monitored and developed changes to major equipment programs and I have recommended major equipment for inpatient facilities throughout the BOP.
• Additionally, I have proposed renovations and construction for the health care facility at both FMC Carswell and Butner.
• Also, I've developed staffing guidelines for inpatient settings at both medical centers
• On several occasions I have acted as GS-15 Warden at FMC Carswell, FPC Bryan, FCI Bastrop and FCI Big Spring, exercising responsibilities for the final administrative and organizational control over all institutional functions and services.
• I have developed and implemented plans, policy and programs including the allocation and evaluation of financial and manpower resources
• As Warden, I have conducted presentations to judges, federal and state officials, in school settings and to international dignitaries
• I have prepared congressional and public correspondence for the Regional Director to include letters to U.S, Senators, U.S Congressman, Judges, attorneys, agency contractors and stakeholders representing BOP interests on significant topics.
• As Warden I have made decisions in emergency situations, (i.e Lockdowns, immediate transfers of inmates, etc.); I am responsible for all day-to-day activities, preparing and participating in Unit, Regional and Divisional meetings addressing requests for information and problem resolution.
• I have provided specific briefings to executive staff and upper-level management regarding information relevant to case information of special management groups (gangs), specific medical populations, and inmate movement throughout institutions on a correctional complex and other facilities throughout the agency.
• I have chaired after action assessments and committees reviewing relevant information on cases of inmate deaths, suicides and staff suicides; mass casualty events to include disturbances, providing recommendations to the BOP Director and executive staff with modification and change to programs.
• Additionally, I have chaired assessments of Human Resource departments to ensure appropriateness of policy implementation throughout the facility.
• I exercise project management responsibilities for highly complex analytical studies, making data-based changes to plans and goals affecting the organization long and short term.
• Conducted regular facility inspections to identify potential risks or areas in need of improvement.
• Reviewed and followed correct procedures and prepared associated correspondence.
• Created opportunities for inmate involvement in vocational training programs to increase employability upon release.
• Maintained clear communication and working relationships with other staff.
• Supported correctional facilities daily operations activities, working closely with Warden.
• Improved facility safety by implementing new security protocols and enhancing staff training.
• Ensured compliance with state regulations and accreditation standards through meticulous record-keeping practices.
• Collaborated with other departments to develop cohesive policies and procedures for a more effective prison system.
• Fostered an atmosphere of respect among staff members through leadership, communication, and regular team-building exercises.
• Deescalated situations and responded to emergencies or activations.
• Reduced incidents of violence among inmates through conflict resolution strategies and proactive monitoring.
• Addressed internal grievances from both staff members and inmates promptly, resolving conflicts fairly and efficiently.
• Evaluated existing programs for effectiveness in reducing recidivism rates, making necessary adjustments as needed.
• Managed institution's congressional response file by receiving documents, identifying appropriate official responsible for response, following-up on late responses and forwarding to supervisor for review.
• Implemented cost-saving measures while maintaining the quality of services provided within the facility.
• Enhanced inmate rehabilitation programs for better reintegration into society upon release.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.

• I am directly involved with the orientation and mentorship of new staff and actively partake in National recruitment events.
• During my tenure I regularly communicated with Executive Staff and department heads throughout FCC Butner, as well as Regional and Central Office staff gathering and disseminating information relevant to the management of medical services throughout the complex.
• I also consulted frequently with various state, local, and governmental agencies, including U.S. Marshal's, Probations Services, U.S. Attorney's Office, Duke University officials and University of North Carolina officials.
• Additionally, I worked closely with private sector entities to increase the efficiency, maintenance of health technology equipment throughout all five facilities at the complex.
• I have prepared a variety of sensitive and complex reports, position papers and investigative material to be utilized within the Bureau of Prisons.
• One of the programs I researched and was the co-writer of an executive paper and implemented during my tenure included the establishment of the BOP first Ventilator/Critical Care Unit; This 18-bed unit provides quality inpatient care for inmates' dependent on respiratory ventilators and/or inmates in need of long-term post-operatory care.
• The quantitative savings of these services exceeded 6 million dollars during the first year of implementation
• I have participated in several alternate dispute resolution cases as the agency advocate with binding authority
• In each case I have successfully resolved or mitigated the agencies position, while ensuring cost-effective, expedient and practical solutions are agreed upon by all the affected parties.
• I have reviewed several key indicators and analyzed trend and statistical data in preparation for funding requests, policy changes and procedural improvements.
• I routinely write and review evaluation reports ensuring compliance of all programs and standards.
• I provide direction to contractors on improving health care services and identifying deficiencies relative to chronic care services including the implementation of clinical practice guidelines.
• I was the government representative between the bureau of prisons and a community-based contractor ensuring all health care-based functions, including but not limited to, technology, enterprise, institutional functions and other necessary internal and external entities.
• I evaluate the effectuation of the medical contract as it relates to the Health Services Program Statements.
• I developed analytic processes to track the utilization of health services and tele-health across three facilities on the complex.
• I worked with local program leaders to analyze the data and report on the utilization rates and applicable changes.
• Maintained clear communication and working relationships with other staff.
• Improved facility safety by implementing new security protocols and enhancing staff training.
• Deescalated situations and responded to emergencies or activations.
• Monitored budget allocations to ensure adequate funding for essential services like healthcare, education, counseling.
• Implemented cost-saving measures while maintaining the quality of services provided within the facility.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.

• I managed and directed the activities of a multi-disciplinary team of health care professionals who are responsible for medical, dental, and allied health services (pharmacy, lab and x-ray) to the inmate population.
• I am a cost center manager, preparing cost estimates and annual budgets.
• I manage a procurement system to provide adequate levels of medical, surgical, dental, and pharmaceutical supplies.
• I provide administrative supervision directly and through the Assistant Health System Administrator to subordinate staff, i.e., Mid-Level Practitioners, EMTs, Pharmacist, Clinical Nurses, Medical Record Technician, and Dentist; inclusive of all PHS staff providing guidance on personnel regulations and recruitment.
• I have excellent working knowledge of national AFGE/BOP contract provisions, Joint Commission on Accreditation of Health Organizations (JCAHO) Ambulatory Care standards, health care and correctional services program statements, and Program Review standards.
• Additionally, I provide technical assistance to the ISM, CMC and local district courts providing guidance in procedural matters relative to the medical designations process.
• I have established good relationships with local hospitals and medical centers providing comprehensive and definitive medical care.
• My supervisory functions include a range of duties such as planning, organizing and reviewing work, administering personnel matters, and dealing effectively with employees and union representatives regarding employee-management concerns.
• I provided training in the proper use and operations of all specialized clinical equipment and accessories, to include new tele-health technology ensuring favorable and successful clinical encounters and coordinate specialized training for new technologies.
• At MDC Brooklyn I provide clinical and administrative oversight of a comprehensive managed care system, monitoring clinical and dental functions to include chronic care clinics, infectious diseases and inmate transfers.
• I provide direction to contractors on improving health care services and identifying deficiencies relative to chronic care services including the implementation of clinical practice guidelines.
• I schedule site visits at the facility to ensure maintenance of the specialized health equipment and innovated technologies are presented.
• I have written, initiated and evaluated the effectuation of medical contracts as they relate to the health care systems at MDC Brooklyn.
• I research inmate and staff concerns, audit outside medical care to ensure treatment and care plans are consist with and based on current community practice standards.
• These include tracking hospital length of stays, and ensuring discharge planning is completed for all local medical and mental health designation.
• I maintain and review information systems which monitor all the facets of chronic care, sick call, and pending medical designations preparing statistical reports for each of these areas.
• I generate re-designation requests for all medical transfers at MDC Brooklyn.
• I have knowledge of the several types of aircraft commonly used for medical trips and a general knowledge of the necessary medical equipment.
• I participated in community-based meetings promoting the vision of the BOP to our community partners as well as provided direct insight of the bureau' core values to court magistrates and judges.
• I have participated in several audits for program review and staff assistance missions, each ensuring I have communicated any deficiencies or finding to the CEO and providing recommendation for resolution.
• I have provided expert testimony regarding issues affecting medical administration, care, and treatment within MDC Brooklyn.
• Oversaw accounting, budgeting, and financial reporting.
• Recruited, oriented, and trained healthcare staff members.
• Consulted with healthcare professionals on business decisions.
• Monitored status of individuals with chronic health concerns.
• Organized and managed contracts directly related to strategic mission of healthcare system.
• Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
• Developed and maintained electronic record management systems to analyze and process data.
• Analyzed current programs to determine effectiveness.
• Provided in-depth support to executive staff in regards to healthcare programs and administration.
• Coordinated activities with human resources manager to align planning processes with targeted project outcomes.
• Maintained credentialing and immunization logs for employees and providers.
• Reviewed requests for expenditures and determined if such applications were justified and within budget.
• Championed patient advocacy initiatives, creating an environment that prioritizes individual needs and promotes dignity at all stages of care.
• Led the development of a comprehensive emergency preparedness plan, ensuring staff readiness and effective response during critical situations.
• Guided implementation of new technology solutions designed to increase productivity while maintaining data security protocols within the organization.
• Developed robust communication strategies between departments, promoting transparency and fostering a culture of continuous improvement.
• Coordinated interdisciplinary teams, fostering collaboration in the design and execution of patient care plans.
• Optimized facility management by overseeing maintenance schedules, equipment procurement, and space utilization planning.
• Organized staff scheduling arrangements that ensured adequate coverage during peak hours while balancing employee work-life balance concerns effectively.
• Implemented data-driven decision-making processes to identify areas for improvement in service delivery, resulting in more efficient workflows.
• Oversaw recruitment efforts for clinical and administrative staff, building a highly skilled team dedicated to exceptional patient care.
• Managed team schedule and workflow between jobs.
• Spearheaded quality improvement initiatives focusing on process enhancements, leading to increased patient satisfaction scores.
• Conducted ongoing risk assessments to ensure compliance with safety regulations, minimizing potential hazards within the facility environment.
• Evaluated performance metrics to assess effectiveness of healthcare services and recommend improvements where necessary.
• Developed and implemented policies and procedures to maintain compliance with regulatory standards, enhancing operational efficiency.
• Negotiated contracts with vendors for medical supplies and services, securing favorable terms that reduced overall costs.
• Enhanced staff training programs by identifying professional development needs and providing targeted educational resources.
• Improved patient satisfaction by streamlining administrative processes and implementing electronic health records system.
• Collaborated with clinical leadership to establish best practices for patient-centered care across all service lines.
• Established partnerships with community organizations to promote health education programs that improved public awareness about preventive care options.
• Analyzed population health trends to inform strategic planning efforts, aligning organizational goals with community needs.
• Managed healthcare budgets and financial operations, ensuring optimal resource allocation for quality care delivery.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Communicated with patients, ensuring that medical information was kept private.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Spearheaded and implemented new projects to expand scope of engagement.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Collaborated with store manager to maintain daily operations.
• Developed policies and procedures for effective pharmacy management.
• Successfully negotiated client contract renewals to create increased revenue.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Removed trash and straightened counters to keep pharmacy area clean and neat.
• Coordinated activities with the clinical director to align planning processes with targeted project outcomes.
• Assisted with regulatory issues such as compliance.
• Created and implemented organizational policies and procedures.
• Coordinated activities with other managers to align planning processes with targeted project outcomes.

• AT FCC Beaumont I provided clinical oversight and served as a liaison of a community-based full comprehensive health care system, monitoring clinical, dental and tele-health platforms ensuring chronic care clinics, infectious diseases and inmate transfers are completed to the standard of community care.
• I implemented strategic plans ensuring health care programs and policies were delivered timely and effectively.
• I provide direction to contractors on improving health care services and identifying deficiencies relative to chronic care services including the implementation of clinical practice guidelines.
• I was the government representative between the bureau and a community-based contractor ensuring all health care-based functions, including but not limited to, technology, enterprise, institutional functions, and other necessary internal and external entities.
• I evaluate the effectuation of the medical contract as it relates to the Health Services Program Statements.
• I developed analytic processes to track the utilization of health services and tele-health across three facilities on the complex.
• I worked with local program leaders to analyze the data and report on the utilization rates and applicable changes.
• I research inmate complaints and audit outside medical care to ensure treatment and care plans are consist with and based on current community practice standards.
• As Health Systems Specialist I prepare statistical reports analyzing chronic care trends at FCC Beaumont, local hospital admissions and hospital stays.
• I am responsible for reviewing, evaluating and placing care levels on all pre-sentence inmates at MDC Brooklyn, this way ensuring their appropriate designation.
• I Investigate tort claims, BP-9's, and inmate request to staff member responses.
• I generate re- designation requests for all medical transfers at FCC Beaumont.
• I have knowledge of the several types of aircraft commonly used for medical trips and a general knowledge of the necessary medical equipment.
• I initiate and at times chair committee meetings with local hospitals for the implementation of improved emergency room performance and wait times and contract oversight.
• Follow the duties of medical duty officer for FCC Beaumont complex, relating pertinent information to the appropriate executive staff and resolving situations which occur after hours.
• I implemented the “Over the Counter Medication” complex supplement at FCC Beaumont.
• I assisted in the implementation of the medical bus which transports inmates from FCC Beaumont complex to Hospital Galveston for specialized health visits.
• I maintain and review information systems which monitor all the facets of chronic care, sick call, and pending medical designations preparing statistical reports for each of these areas.
• Organized and managed contracts directly related to strategic mission of healthcare system.
• Analyzed current programs to determine effectiveness.
• Provided in-depth support to executive staff in regards to healthcare programs and administration.
• Reviewed requests for expenditures and determined if such applications were justified and within budget.
• Collaborated with external partners such as insurance providers or government agencies for effective integration of new programs or policies into existing health systems frameworks.
• Spearheaded technology adoption initiatives by researching emerging trends, evaluating potential benefits, and implementing solutions with demonstrable value within the organization.
• Ensured regulatory compliance by staying informed on relevant laws, regulations, guidelines, updating policies as needed, and providing training to staff members when necessary.
• Facilitated cross-functional collaboration between medical, administrative, and technical teams to ensure seamless integration of new health systems.
• Coordinated risk management efforts across multiple departments, identifying potential vulnerabilities in current health systems and implementing measures to mitigate any negative impact on patient care or organizational performance.

At the Federal Detention Ctr of Miami I am responsible for providing emergency medical care to both staff and inmates at the institution.

• I also provide medical consultations to inmates by appointment during sick call.
• I assess patients by signs and symptoms, basing diagnosis on laboratory results and diagnostic tests, initiating treatment or evaluating the effectiveness of care given and/or modifying treatment.
• Often I distribute restricted medication to chronic care patients on an individual basis, assuring compliance through a visual search.
• I am responsible for the retention, updating and completeness of the patient medical records as well as patient confidentiality issues.
• I am responsible for training new staff members on Bureau of Prisons policies and procedures, medical protocols and medical guidelines.
• I have been trained by a pharmacist, and I am proficient in the filling of prescriptions, administration of medication and the overall management of the pharmacy.
• While assigned to the pharmacy I have supervised five staff members, I have written and instituted new policies and procedures
• I have coordinated the Pharmacy & Therapeutic Committee for over one year.
• I have supervised fund control systems for the Pharmacy at F.D.C Miami, purchasing medication and supplies for the Health Services Unit.
• I am proficient in the techniques of basic and advanced phlebotomy, using these during the absence of the technician.
• I am proficient in basic x-ray positioning techniques and processing.
• Currently I am the Improving Organizational Performance (IOP) coordinator, and I am responsible for program planning, coordination, control, direction and review of all subordinate elements assigned to the program.
• I am responsible for nine specialty committees assigned to IOP; I supervise these committees on all issues pertaining to quality management.
• As IOP coordinator , I organize training for medical personnel within the guidelines of the Bureau of Prisons, medical program standards, ACA standards JCAHO standards, and by local medical program standards.
• I have represented the supervisor in his absence and deal authoritatively in many of the contacts with local officials of other Federal agencies, private concerns, and individuals on key matters of policies and practice.
• As a certified firearms instructor it is my responsibility to safely educate staff on the use of firearms and tactics, making them proficient with all BOP approved weapons.
• Currently I am the chairperson for the JCAHO Oversight Committee at FDC Miami.
• This committee is responsible for maintaining program compliance of all JCAHO standards
• This committee is the lone authority of program revision and is supervised by the Associate Warden.
• Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
• Conducted physical examinations to assess patients' health and current condition for optimal treatment.
• Exhibited excellent problem-solving skills when encountering complex medical cases, collaborating with physicians and other healthcare professionals to determine the most appropriate course of action for optimal patient outcomes.
• Streamlined clinic workflow by collaborating closely with physicians, nurses, and support staff.
• Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
• Prescribed medications to patients to treat conditions and alleviate symptoms.
• Enhanced patient satisfaction through effective communication and empathetic bedside manner.
• Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
• Optimized time management skills to prioritize urgent cases while maintaining high-quality care for all patients.
• Ensured accurate diagnoses by ordering appropriate diagnostic tests and interpreting results efficiently.
• Contributed to improved team performance by participating in interdisciplinary meetings, offering insights as a Physician Assistant.
• Assisted in surgical procedures, ensuring proper preparation of operating room equipment and patient positioning for optimal outcomes.
• Referred to and consulted with physicians and other healthcare providers on patient care.
• Conducted rounds in hospitals and nursing homes to check on admitted patients and provide care.
• Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
• Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
• Participated in ongoing professional development activities to remain current on industry advancements, applying new knowledge to improve patient care practices continually.
• Supported patient education initiatives by creating informative materials on various health topics and preventative measures.
• Promoted preventive healthcare measures by administering vaccinations and conducting routine screenings for common conditions such as hypertension, diabetes, and high cholesterol levels.
• Rapidly analyzed and responded to critical situations such as cardiovascular, abdominal, and neurological in emergency situations.
• Mentored newly hired Physician Assistants within the practice, helping them acclimate to their roles effectively while fostering a collaborative work environment.
• Facilitated timely referrals to specialists when necessary, coordinating appointments and sharing pertinent medical information for seamless continuity of care.
• Reduced hospital readmissions with diligent follow-up care and comprehensive discharge instructions.
• Demonstrated adaptability by providing coverage across various departments within the healthcare facility, including primary care, urgent care, and specialty clinics as needed.
• Enhanced patient satisfaction by providing empathetic care and promptly addressing concerns and questions.
• Reduced medication errors by meticulously reviewing and verifying prescriptions and dosages before administration.
• Reduced hospital readmission rates by implementing effective discharge planning and patient education programs.
• Increased clinic revenue by identifying and rectifying billing discrepancies, ensuring accurate insurance claims processing.
• Improved patient recovery times by developing and overseeing tailored rehabilitation programs.
• Implemented vaccination program that increased community immunity levels, contributing to public health improvement.
• Streamlined patient intake process, significantly reducing wait times and enhancing patient satisfaction.
• Optimized inventory management for medical supplies, ensuring availability while reducing waste and controlling costs.
• Enhanced patient understanding and compliance with treatment plans through detailed education and follow-up strategies.
• Facilitated community health workshops, raising awareness on preventive measures for chronic diseases.
• Enhanced team efficiency by leading cross-functional training sessions on latest medical procedures and technologies.
• Developed patient education materials on nutrition and exercise, promoting healthier lifestyle choices.
• Developed protocol for emergency situations that ensured swift and coordinated response, saving lives.
• Streamlined surgical procedures, enhancing operating room efficiency and patient safety.
• Coordinated with multidisciplinary teams to develop comprehensive care plans, ensuring holistic patient treatment.
• Improved patient care continuity by maintaining detailed and accurate medical records, facilitating effective follow-up treatments.
• Conducted comprehensive patient evaluations to establish accurate diagnoses, improving treatment outcomes.
• Led team in conducting clinical research trials, contributing to advancements in medical treatments.
• Established mentorship program for new physician assistants, enhancing professional development and team cohesion.
• Improved diagnostics accuracy by keeping abreast with latest medical imaging technologies and best practices.
• Skillfully supported physicians during basic and invasive medical procedures.
• Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits.
• Established continuity of care by completing patient management plans and paperwork by deadlines.
• Provided counseling on emotional problems of daily living while promoting wellness and health maintenance.
• Performed therapeutic procedures such as injections, immunizations, and infection management.
• Maintained patient confidentiality and adhered to HIPAA regulations.
• Coordinated patient referrals to specialty providers.
• Ordered medical and laboratory supplies and equipment.
• Educated patients and families on normal growth and development information.
• Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
• Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
• Improved product quality by implementing rigorous testing processes and protocols.
• Served as a trusted advisor to senior management on matters related to quality assurance, contributing valuable insights that informed strategic decision-making processes.
• Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
• Optimized resource allocation by prioritizing critical tasks in the quality assurance process, ensuring timely completion of projects.
• Ensured compliance with industry standards and regulatory guidelines for quality management systems.
• Participated in supplier evaluations alongside procurement teams, identifying high-quality vendors who met strict criteria for performance consistency and reliability over time.
• Developed comprehensive reports on quality metrics, enabling management to make informed decisions on production strategies.
• Implemented effective training programs for team members, fostering a culture of continuous improvement within the department.
• Championed process improvements that led to significant reductions in waste and rework costs associated with non-conforming materials or products.
• Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
• Designed QA inspection measures for administrative remedies, improving fault and return rates by over 110%.
• Reduced defects in manufactured products through thorough inspection and evaluation procedures.
• Facilitated open communication channels between departments for sharing best practices related to quality assurance methodologies, driving organizational success as a whole.
• Investigated recurring customer complaints, determining source of patient care non-conformance incidences and recommending solutions.
• Established strong relationships with suppliers, facilitating collaboration on quality-related matters and promoting adherence to specifications.
• Identified and designed first responder training curricula, prioritizing historical feedback findings to shape future educational efforts.
• Managed corrective action plans for identified non-conformances, ensuring rapid resolution while maintaining a focus on root cause analysis for long-term prevention measures.
• Achieved company-wide alignment on established standard operating procedures by providing guidance and support to all relevant stakeholders throughout the organization.
• Drove continuous improvement initiatives within the department through active participation in Lean Six Sigma projects and Kaizen events, generating substantial cost savings.
• Championed a culture of proactive problem-solving by fostering open dialogue among team members regarding potential quality risks or concerns during product development.
• Assisted with quality control audits.
• Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
• Executed quality improvement research and studies.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Inspected finished goods to verify conformance with customer specifications and company quality standards.
• Developed educational materials used to train staff on QA standards.
• Analyzed quality and performance data to support operational decision-making.
• Collected and analyzed data and initiated improvements to increase security and performance.
• Experimented with products to test and determine reliability.
• Spearheaded programs to keep production processes in line with industry standards.
• Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
• Implemented new quality assurance and customer service standards.
• Established and tracked quality department goals and objectives.
• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
• Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
• Reported production malfunctions to managers and production supervisors.
• Recorded, analyzed, and distributed statistical information.
• Specified quality requirements of raw materials with suppliers.
• Applied coaching techniques and tools to support managers and team members in improving performance.
• Determined quality department standards, practices, and procedures.
• Monitored staff organization and suggested improvements to daily functionality.
• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Inspected products and worker progress throughout production.
• Tracked quality issues with external customers, suppliers, and internal plant operations.

• As Chief of Emergency Services, I was responsible for the daily operations of a 12 bed emergency room/Intensive Service Unit
• My duties included but not limited to: Assess severity of patient illness and injury, order medical testing, monitor diagnostics tests
• Create patient treatment plans, Administer medications, Treat bodily injuries, like sprains, breaks and lacerations; Supervise and direct nurses and care teams to perform interventions, as necessary, to stabilize patients and refer patients to specialized provider.
• Provided emergency treatment onsite and responded in urgent situations.
• Supported standards of medical care by adhering to policies and procedures.
• Improved patient outcomes by conducting thorough assessments and providing accurate diagnoses.
• Conducted regular audits of emergency room operations to identify areas requiring improvement or intervention.
• Managed high-stress situations effectively by maintaining composure under pressure and making sound clinical decisions.
• Continually sought opportunities for professional development by attending conferences, workshops, and training sessions related to emergency medicine.
• Determined emergency situation and developed plan of action.
• Used medical equipment and comprehended severity of injury.
• Performed minor surgical procedures to address simple, urgent patient injuries or conditions.
• Recorded patient electronic record information regarding physical findings, treatment rendered, formulated plan and prognosis based on patient's condition.
• Analyzed reports and findings to assess information and diagnose patients.
• Prescribed medications, recommended treatments or suggested related therapeutic procedures.