Dynamic professional with extensive experience in customer service and team supervision at Vons. Proven ability to enhance operational efficiency and train employees effectively. Bilingual in English and Spanish, with strong communication skills and a commitment to meeting deadlines. Recognized for maintaining high standards in cash handling and fostering positive customer interactions.
Overview
17
17
years of professional experience
Work History
Deli Clerk
Vons
Santa Ana, CA
06.2022 - 04.2025
Prepared fresh deli meats and cheeses according to customer specifications.
Operated slicing equipment and other tools safely and efficiently.
Assisted customers with product selections and provided recommendations.
Managed inventory levels and restocked items as needed throughout shifts.
Cashier
Target
Santa Ana, CA
10.2022 - 01.2025
Processed customer transactions efficiently and accurately at busy retail location.
Maintained clean and organized checkout area to enhance customer experience.
Assisted customers with product inquiries and provided recommendations based on needs.
Handled cash, credit, and gift card transactions using point-of-sale system.
Shift Leader
UFC Gym
Costa Mesa, CA
01.2021 - 10.2023
Supervised daily operations to ensure team efficiency and productivity.
Trained new employees on company policies and safety procedures.
Coordinated shift schedules to maintain adequate staffing levels.
Resolved customer inquiries and complaints promptly and effectively.
Assisted in implementing promotional activities to enhance sales efforts.
Front Desk Receptionist
Fitness 19
Orange, CA
07.2019 - 11.2021
Greeted members and guests with a welcoming demeanor and professional attitude.
Managed phone calls, scheduling appointments, and responding to inquiries efficiently.
Assisted in processing membership applications and payments accurately and promptly.
Maintained cleanliness and organization of the front desk area for a positive environment.
Provided information about fitness programs and services to enhance member engagement.
Assistant Manager
Popeyes
Los Angeles, CA
07.2017 - 10.2021
Coordinated team schedules and managed daily operations effectively.
Assisted in developing training programs for new employees and team members.
Implemented process improvements to enhance operational efficiency and service quality.
Maintained inventory records and ensured timely supply chain management.
Supported management in strategic planning and resource allocation initiatives.
Shift Leader
Best Buy
Costa Mesa, CA
04.2017 - 08.2019
Supervised daily operations to ensure team efficiency and productivity.
Trained new employees on company policies and safety procedures.
Coordinated shift schedules to maintain adequate staffing levels.
Resolved customer inquiries and complaints promptly and effectively.
Assistant Law Clerk
AOL LAW & ASSOCIATES
LOS ANGELES, CA
08.2016 - 09.2016
Assisting, accounts payable and receivable, preparing legal documents, faxing, scanning, filing and updating files.
Assisted attorneys in drafting legal documents and correspondence.
Conducted legal research to support case preparation and documentation.
Coordinated schedules and appointments for client meetings and court appearances.
Conducted factual investigations into cases through interviews with witnesses or clients.
After-School Tutor
A'S BEST PROGRAM
LOS ANGELES, CA
06.2016 - 08.2016
I have volunteered during the school year and know I am doing the summer program. My responsibility were helping the kids in completing their homework. Also, pass out snacks when need it. Answering phone taking message, fax papers, and copies. Help Plan activities for the kids.
Assisted students with homework and study preparation in various subjects.
Provided individual support to students struggling with specific concepts or skills.
Fostered a positive learning environment that encouraged student participation and confidence.
Organized group activities that promoted teamwork and peer learning among students.
Office Worker
CLERICAL/ OFFICE WORK KING DREW MAGNET HIGH SCHOOL
LOS ANGELES, CA
06.2008 - 08.2008
Operate office machines, such as photocopiers, scanners, facsimile machines, voice mail systems, and personal computers. Answers telephones, directs calls, and takes messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Managed daily office tasks to ensure smooth operations and workflow.
Maintained office supplies inventory, ordering items as needed to support operations.
Updated databases with accurate information to maintain data integrity.
Education
Diploma - Business Office Administration
UEI COLLEGE
GARDEN, CA
08.2016
Diploma -
WASHINGTON PREP HIGH SCHOOL
LOS ANGELES, CA
Bachelor of Science - Business
Grand Canyon University
Phoenix, AZ
Skills
Customer service
Selective attention
Monitoring
Excellent communication skills
Inbound/outbound calls
Fast pace worker
Able to learn quickly
Punctual & reliable
Able to meet deadlines
Bilingual in English and Spanish
Cash handling
Team supervision
Employee training
Time management
Timeline
Cashier
Target
10.2022 - 01.2025
Deli Clerk
Vons
06.2022 - 04.2025
Shift Leader
UFC Gym
01.2021 - 10.2023
Front Desk Receptionist
Fitness 19
07.2019 - 11.2021
Assistant Manager
Popeyes
07.2017 - 10.2021
Shift Leader
Best Buy
04.2017 - 08.2019
Assistant Law Clerk
AOL LAW & ASSOCIATES
08.2016 - 09.2016
After-School Tutor
A'S BEST PROGRAM
06.2016 - 08.2016
Office Worker
CLERICAL/ OFFICE WORK KING DREW MAGNET HIGH SCHOOL