Summary
Overview
Work History
Education
Affiliations
Certification
Languages
Raul Cerda Jr.
References
Timeline
Generic

Raul Cerda

Mission,TX

Summary

transportation supervisor and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills in transportation and transportation will be valued. Successful Brokerage Manager bringing expertise in customer relations, dispatching and freight transport. Skilled at offering reliable capacity to customers at target net revenues. Persuasive in bringing in new customers and maintaining profitable relationships. Versatile transportation supervisor adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive and diligent. Ambitious, career-focused job seeker, anxious to obtain an entry-level transportation supervisor position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Broker Manager

C&A Transportation and logistics
Ankeny, IA
03.2023 - Current
  • Coordinated preparation of external audit materials and external financial reporting.
  • Monitored compliance with local, state, and federal regulations related to the brokerage industry.
  • Monitored dispatched loads to resolve problems and maintain on-time deliveries.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Developed training materials for new hires based on their individual needs.
  • Brokered full truckloads and LTL freight with multiple carriers.
  • Provided guidance on complex transactions, including real estate contracts, loan documents, and other legal agreements.
  • Provided technical support for brokers when using internal software programs or online resources.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
  • Managed relationships with tax authorities, bankers and auditors.
  • Analyzed and adjusted to market conditions to drive brokerage firm net revenue.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Collaborated with senior management to devise long-term strategies for growth within the company.
  • Coached brokers in sales techniques, customer service strategies, marketing plans, and professional development goals.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Built positive carrier partnerships and oversaw compliance with service standards.
  • Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
  • Implemented systems for tracking customer inquiries from initial contact through closing of transaction.
  • Resolved disputes between clients or between clients and brokers quickly and effectively.
  • Established working relationships with external vendors such as lenders, appraisers, title companies.
  • Used hedging to mitigate financial risks related to interest rates on company's borrowings.
  • Developed relationships with prospective customers using daily solicitation through direct customer contact, emails and other networking avenues.
  • Created processes to achieve cost reductions, improve productivity and enhance service levels.
  • Conducted regular performance reviews to assess broker effectiveness and identify areas of improvement.
  • Prepared monthly reports detailing business activity such as listing volume, sales volume, lease volume.
  • Maintained an up-to-date database of current and prospective clients.
  • Analyzed competitors and market trends to facilitate business growth.
  • Analyzed competitor data to develop competitive pricing strategies for listings, leases, sales.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.
  • Created financial analysis tools to help brokers evaluate potential investments accurately and efficiently.
  • Reviewed broker commissions on a regular basis to ensure accuracy according to established policies.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Achieved cost-savings by developing functional solutions to problems.
  • Delivered products to customer locations on time.
  • Identified needs of customers promptly and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Planned and completed group projects, working smoothly with others.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Transportation Manager

Bebo Distrubuting
Pharr, TX
03.2020 - 01.2023
  • Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Resolved conflicts between suppliers and carriers regarding rates or other issues.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Supervised a team of drivers, dispatchers, and customer service representatives.
  • Communicated regularly with customers regarding their orders and any changes in delivery schedules.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.
  • Coordinated with vendors for timely delivery of goods and services at competitive rates.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Consistently met company and department objectives within budget and time constraints.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Established transportation cost standards and economical shipping practices.
  • Implemented and planned warehouse safety and security programs and activities.
  • Collaborated with accounting staff to track spending against budget allocations.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
  • Organized training programs for staff members on safe driving practices and use of equipment.
  • Created and enforced policies and procedures for entire logistics team.
  • Evaluated vendor proposals from various carriers in order to select the best option for each shipment.
  • Developed relationships with government agencies responsible for regulating the transportation sector.
  • Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
  • Monitored driver performance and compliance with safety regulations.
  • Created reports on shipment status, delivery times, cost estimates, and other metrics.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Analyzed data to identify trends in order to improve operational efficiency.
  • Worked closely with sales personnel to forecast future demand trends in order to plan accordingly.
  • Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Delivered products to customer locations on time.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained schedule of class assignments to meet deadlines.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Transportation Manager

Wonderful Citrus
Mission, TX
04.2018 - 09.2019
  • Resolved conflicts between suppliers and carriers regarding rates or other issues.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Supervised a team of drivers, dispatchers, and customer service representatives.
  • Communicated regularly with customers regarding their orders and any changes in delivery schedules.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Investigated customer complaints related to freight damage or late deliveries.
  • Established transportation cost standards and economical shipping practices.
  • Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Collaborated with accounting staff to track spending against budget allocations.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Identified opportunities to reduce cost and improve productivity.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Negotiated contracts with carriers for cost-effective shipping solutions.
  • Conducted regular audits of inventory levels at warehouses across multiple locations.
  • Created and enforced policies and procedures for entire logistics team.
  • Developed relationships with government agencies responsible for regulating the transportation sector.
  • Prepared inventory for shipment by attaching tags and labels.
  • Created reports on shipment status, delivery times, cost estimates, and other metrics.
  • Worked closely with sales personnel to forecast future demand trends in order to plan accordingly.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Leveraged [Software] skills to input and compile data gathered from various sources.

Transportaion Manger

I. Kunik Company
McAllen, TX
01.2000 - 03.2017
  • Increased team productivity by implementing multiple strategic process improvements.
  • Processed returns according to company policy while keeping customer satisfaction a priority.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Sourced hard-to-find components from alternative suppliers if necessary based on customer needs.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Identified areas of improvement within the organization's operations processes.
  • Collaborated closely with other departments within the organization to meet customer demands in a timely manner.
  • Developed strategic sales initiatives to pitch products and services.
  • Opened crates to replenish stocked items in proper aisles.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Maintained accurate records of customer orders, payments, invoices, and account balances.
  • Followed standards of care and compliance per company and legal requirements.
  • Tracked team performance targets and sales metrics to identify areas for improvement.
  • Negotiated and closed deals with minimal oversight.
  • Negotiated pricing terms with customers, ensuring that both parties were satisfied with the outcome.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Automotive Parts Salesperson

Roberts Chevrolet
Edinburg, TX
04.1999 - 03.2000
  • Increased team productivity by implementing multiple strategic process improvements.
  • Processed returns according to company policy while keeping customer satisfaction a priority.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Conducted regular maintenance checks on store equipment such as computers, printers.
  • Located and labeled parts to maintain organized inventory of stock.
  • Used POS systems to receive payment or obtain credit authorization.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
  • Researched new automotive technologies to determine potential applications for parts sales.
  • Wrote and recorded orders for merchandise or entered orders into computers.
  • Managed employee schedules and daily assignments.
  • Networked to build client base and promote products to new and existing clients.
  • Operated point of sales and parts lookup computer systems.
  • Attended training sessions provided by manufacturers on the latest automotive products available.
  • Developed strategic sales initiatives to pitch products and services.
  • Maintained accurate records of customer orders, payments, invoices, and account balances.
  • Followed standards of care and compliance per company and legal requirements.
  • Tracked team performance targets and sales metrics to identify areas for improvement.
  • Negotiated pricing terms with customers, ensuring that both parties were satisfied with the outcome.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Arranged and directed delivery and installation of products and equipment.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Organized promotional events such as car shows and trade fairs to showcase products.
  • Taught and trained new sales personnel on customer service and sales techniques.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Assisted [Job title] with cycle counting for inventory control.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.

Shipping and Receiving Manager

coast tropical
Edinburg, TX
02.1996 - 03.1999
  • Implemented bar coding system to identify location and quantities of requested items.
  • Trained new staff members in proper packing techniques for fragile items.
  • Established transportation cost standards and economical shipping practices.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Conducted periodic reviews of existing procedures in place to suggest modifications where necessary.
  • Resolved any issues or disputes related to shipments promptly and professionally.
  • Updated relevant databases with information concerning orders received or shipped out each day.
  • Developed inventory control systems to track stock levels, delivery times and transport costs.
  • Identified opportunities to reduce cost and improve productivity.
  • Prepared inventory for shipment by attaching tags and labels.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
  • Coordinated the scheduling of deliveries with customers and vendors.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Performed regular audits on inventory levels to ensure accuracy of records.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Implemented and planned warehouse safety and security programs and activities.
  • Organized storage areas within the warehouse for easy access to products when needed.
  • Monitored freight carriers for compliance with safety regulations and company policies.
  • Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
  • Created and enforced policies and procedures for entire logistics team.
  • Ensured that all customer orders were processed correctly and shipped on time.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Negotiated shipping rates with suppliers to reduce overall transportation costs.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Warehouse Stocker

Hi Lo Auto Sales
Mission, TX
09.1991 - 04.1996
  • Restocked shelves with inventory as needed to maintain proper product levels.
  • Monitored merchandise received and shipped from facility in computer system.
  • Maintained cleanliness of warehouse by sweeping, mopping and organizing products.
  • Identified damaged goods upon receipt and reported them immediately for replacement or return credit.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Processed returns promptly according to company policy guidelines.
  • Prepared shipping labels, invoices and packing slips for outgoing orders.
  • Placed products on conveyors for final wrapping and shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Maintained accurate records of products received, processed, shipped and returned using computer systems or manual documents.
  • Maintained inventory of shipping materials and supplies.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Packed and unpacked items, checking breakables before stocking on shelves.

Education

High School Diploma -

La Joya High School
La Joya, TX
05-1991

Some College (No Degree) -

Pam American University
Edinburg, TX

Affiliations

i am a catholic i serve the knight of Columbus..

Certification

i do have TDLR for Tow truck driver.

Languages

English
Professional
Spanish
Elementary

Raul Cerda Jr.

i am church volunteer and help out the mission FFA students with animal projects. i am a hard work and have work all hours of the day and weekend as well. holiday week and weekend are the most busy time of the year. it dosen't matter what holiday it is. have been working from home the last year.

References

References available upon request.

Timeline

Broker Manager

C&A Transportation and logistics
03.2023 - Current

Transportation Manager

Bebo Distrubuting
03.2020 - 01.2023

Transportation Manager

Wonderful Citrus
04.2018 - 09.2019

Transportaion Manger

I. Kunik Company
01.2000 - 03.2017

Automotive Parts Salesperson

Roberts Chevrolet
04.1999 - 03.2000

Shipping and Receiving Manager

coast tropical
02.1996 - 03.1999

Warehouse Stocker

Hi Lo Auto Sales
09.1991 - 04.1996

High School Diploma -

La Joya High School

Some College (No Degree) -

Pam American University

i do have TDLR for Tow truck driver.

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Raul Cerda