Raul Cervantes
San Antonio
Summary
Strategic leader known for high productivity and efficient task completion. Skilled in team motivation, effective planning, and conflict resolution, ensuring smooth operations and project success. Excels in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
CLUB CAR WASH
San Antonio
05.2025 - Current
- Supervised staff to ensure high-quality customer service experiences.
- Coordinated scheduling to enhance staff coverage during peak hours, improving service efficiency.
- Resolved conflicts between team members in an effective manner.
- Trained new employees on safety protocols and operational procedures.
- Trained and mentored team members to enhance performance and collaboration.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Delegated work to staff, setting priorities and goals.
- Implemented quality control measures that ensured compliance with company standards, enhancing customer satisfaction.
- Managed budget allocations to optimize resource usage and reduce costs.
- Assisted in managing daily operations of car wash facility.
Technician
SEWELL CADIALLC
San Antonio
10.2023 - 02.2025
- Diagnosed mechanical problems and developed solutions to resolve issues effectively.
- Troubleshot, diagnosed, and repaired engineering equipment.
- Inspected and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems to ensure optimal vehicle performance.
- Replaced worn or defective parts with new ones.
- Maintained detailed records of repairs and preventive maintenance activities to ensure compliance and traceability.
- Inspected completed work for accuracy and quality assurance.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Researched technical manuals for troubleshooting guidance when necessary.
Active Duty Soldier
Army
Fort Hood
05.2018 - 12.2023
- Conducted safety and awareness classes for fellow soldiers, enhancing overall platoon readiness.
- Displayed leadership and organizational abilities while managing a team of 10 soldiers.
- Developed training programs for new soldiers, improving their skills and knowledge for effective mission execution.
- Conducted training to improve troops' abilities.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Displayed initiative and problem-solving skills in the field, resolving complex issues to maintain operational effectiveness.
- Collaborated with other branches of the military to accomplish joint missions seamlessly.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Demonstrated strong knowledge of mechanical systems and components, including hydraulics, pneumatics, pumps, valves, motors, and other related equipment.
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
- Performed equipment diagnostics to recommend corrective actions for operational problems.
- Researched and ordered necessary parts to complete repairs.
- Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs.
- Inspected, tested and adjusted electrical systems, motors, relays and switches.
- Diagnosed problems with malfunctioning equipment using logic diagrams, schematics or other technical documents.
- Troubleshot and repaired complex mechanical issues.
- Troubleshot various hardware and software issues to determine root cause of problems.
- Tested repaired equipment after completion of repairs; documented results accurately.
- Adapted to rapidly changing environments, making effective decisions under pressure.
- Displayed leadership in accomplishing assignments and learning new skills.
- Developed strong communication skills through coordinating with higher command on mission objectives.
- Oversaw daily operations of personnel to ensure efficiency and compliance with procedures.
Education
Certificate in Technician Mechanical -
Shifting Gears Automotive Technician Program
TX07-2023
Certification in BASIC LEADERSHIP COURSE -
NONCOMMISSIONED OFFICER ACADEMY
Fort Hood05-2022
High School Diploma -
Harlandale High School
TX06-2014
Skills
- Operations management
- Inventory Management
- Process Improvement
- Team Building
- Team leadership development
- Team motivation
- Coaching and mentoring
- Multitasking and organization
- Critical Thinking
- Work under pressure
- Work ethic
- Positive Attitude
Timeline
Assistant Manager
CLUB CAR WASH
05.2025 - Current
Technician
SEWELL CADIALLC
10.2023 - 02.2025
Active Duty Soldier
Army
05.2018 - 12.2023
Certificate in Technician Mechanical -
Shifting Gears Automotive Technician Program
Certification in BASIC LEADERSHIP COURSE -
NONCOMMISSIONED OFFICER ACADEMY
High School Diploma -
Harlandale High School