Raul F Diaz
Orlando,FL
Summary
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Can speak , write , and read English and Spanish at a high level .
I am a very hardworking and dedicated individual with very high expectations for my self . I find myself looking for a role that will challenge me and allow me to grow more in the Security world.
Overview
9
9
years of professional experience
Work History
Security Supervisor
Allied Universal
02.2018 - 04.2022
- I would be responsible for a Ten-building resort along with 3 pools and a basketball court on property
- My tasks included doing patrols of the property and reporting what I would see or what would happen
- Security officers would also be responsible for guest calls which would include letting guest into their room, opening the safe box inside the unit and picking up lost and found items left behind previous guests
- These 3 main objectives would branch off into smaller side task which would all need to be documented on my DAR (Daily Activity Report)
- I have experienced a large spectrum of events that range from drunk guest to a fire on property and to events that include orange county sheriff department so I would consider myself as a seasoned officer with experience especially since I was also tasked with training new security officers
- I am also familiar with an array of tools that assist me in doing my job
- These tools are a safe decoder, which assist me in opening the safe box
- I use a lock interrogator, which is a very complicated and important device that would allow me to reprogram guest doors, view guest unit door history and to lock out units
- We would receive calls from the front desk through our iPod devices which we would need to carry with us
- Our department uses golf carts to move around but we also had a security vehicle with a PA system and strobe lights
- We would also use a Segway and a Trikke which we were trained to do so.
Safety and Security Officer
Gaylord Palms Resort & Convention Center
11.2023 - Current
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Lead Security Officer
Berman Security Agency
08.2022 - Current
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
Security Officer
Hilton Grand Vacations
10.2023 - 02.2024
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in golf cart and by foot.
Overnight Stocker
Hollister Co, Abercrombie & Fitch Co
01.2017 - 05.2017
- Basically, the overnight team had to prepare the store for opening the next day
- Our tasks would consist of moving new boxes of clothes to the back of the store
- We would fold all the displayed clothing to look presentable and place all the mannequin in a specific way
- I would also assist customers with their questions and their purchases.
Shift Manager
McDonald’s, OERTHER FOODS
05.2015 - 11.2016
- I started off working in the kitchen making all food orders, but then was slowly promoted to working upfront taking orders and working cash register .
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Some College - Psychology
Valencia College
West CampusGED -
Oak Ridge High School
Orlando, FL05.2015
Skills
- I am able to properly communicate with my team members without causing internal conflict I bring a calm and level headed mindset due to my Martial Arts background I have developed investigative skills due to my many years of Security related incidents I have also faced many high stress situations that i have been tasked to resolve as a leader
Some other points i would like to highlight
- Emergency Situations
- Report Writing
- Reading Comprehension
- Adaptable and Flexible
- Traffic Direction
- Legible Report Writing
- Complex Problem-Solving
- Safety and Security Procedures
Timeline
Safety and Security Officer
Gaylord Palms Resort & Convention Center
11.2023 - Current
Security Officer
Hilton Grand Vacations
10.2023 - 02.2024
Lead Security Officer
Berman Security Agency
08.2022 - Current
Security Supervisor
Allied Universal
02.2018 - 04.2022
Overnight Stocker
Hollister Co, Abercrombie & Fitch Co
01.2017 - 05.2017
Shift Manager
McDonald’s, OERTHER FOODS
05.2015 - 11.2016
Some College - Psychology
Valencia College
GED -
Oak Ridge High School
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