Raul Diaz
Yonkers
Summary
Results-driven Merchandising Manager with 26 years of experience maximizing product sales and overseeing merchandise trends. Skilled in managing day-to-day sales and labor cost levels to drive profitability. Proven track record in motivating a team to drive sales growth while maintaining labor efficiency. Reputation for reliability and achieving results in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Retail Merchandiser Supervisor
Mondelez International
02.2012 - Current
- Developed and implemented successful strategies to increase sales and profits.
- Collaborated with CBT for prompt promotion of products.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Set and managed merchandise budgets to maximize profits and control expenses.
- Cultivated strong relationships with team of SSR to maintain and improve levels of customer service.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Hired and trained staff to improve effectiveness of field operations
- Tracked performance metrics and reported issues or non-compliance.
- Reduced stock shortages and maintained optimal inventory levels by closely monitoring sell-through rates and adjusting orders accordingly.
Market Trainer
Nabisco Biscuit
01.2011 - 02.2012
- Partnered with management to conduct individual training needs analysis for required coaching and training.
- Aided workers with job improvement skills while developing alternative training methods.
- Leveraged industry trends to deliver up-to-date training.
- Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for sales training.
- Delivered training to over 4 teams in NYC and quality assurance while managing employees to maximize performance.
- Reduced process lags by training teams employees on best practices and protocols.
- Provided coaching and mentoring to employees.
Sales Representative
Kraft Nabisco
02.1999 - 02.2011
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
Education
Associate of Arts -
Bronx Community College
Bronx, NYSkills
- Vendor Relationships
- Territory Assignments
- Manager Coaching and Training
- Merchandising Strategies
- Market Analysis
- Customer Loyalty
- Merchandising Logistics
- Company Standards
- Delivery Schedules
- Cost Efficiency
- Operational Efficiency
- Merchandise Maintenance
- Proper Staffing
- Corrective Actions
- Customer relationships
- Time management
- Mentoring and training
- Staff training
- Goal setting and prioritization
- Merchandise stocking
- Teamwork and collaboration
- Merchandising and display
Timeline
Retail Merchandiser Supervisor
Mondelez International
02.2012 - Current
Market Trainer
Nabisco Biscuit
01.2011 - 02.2012
Sales Representative
Kraft Nabisco
02.1999 - 02.2011
Associate of Arts -
Bronx Community College
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