Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Raul Esparza

Santa Fe

Summary

Dynamic retail professional with a proven track record at Lows, excelling in customer service and inventory management. Recognized for boosting customer satisfaction through empathetic problem-solving and efficient transaction processing. Adaptable and analytical, I consistently enhance store operations while maintaining a clean and organized environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Lows
01.2024 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Greeted customers and provided outstanding customer service.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Participated in periodic inventory counts to maintain accurate stock levels.

Stocker

Food King
04.2019 - 10.2019
  • Stocked items in accordance with store organization plan.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Updated merchandise pricing to match new values and special promotional rates.

Painter

Colores De Santa Fe
01.2018 - 07.2018
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.

Mechanic

Gears
01.2016 - 01.2018
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.

Labor

Tarins Custom Home Construction
01.2017 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Espanola Valley High School
Española, NM

Skills

    activator adaptable analytical consistent

    empathetic optimistic problem solving

    pattern analyzer

Certification

NWCG training course

S-130, S-190,L-180 and field Day

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Lows
01.2024 - 06.2024

Stocker

Food King
04.2019 - 10.2019

Painter

Colores De Santa Fe
01.2018 - 07.2018

Labor

Tarins Custom Home Construction
01.2017 - 10.2017

Mechanic

Gears
01.2016 - 01.2018

Espanola Valley High School

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Raul Esparza