Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raul Fernandez Castillo

Miami

Overview

18
18
years of professional experience

Work History

Stocking Team Lead

Walmart
10.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Verifying product making the onhands are correct in order for it to fit on the shelf.
  • Delegate the associates throughout the store in order for the workday to run smoothly.
  • Critical thinking skills are sometimes required in order to work freight efficiently. Sometimes we get product we have no space for and we have to figure how to make fit on the sales floor in order for it to sell.
  • Finalizing claims and or credits so they can be disposed of accordingly.
  • Making sure the store is “good standing” condition for it to run smoothly throughout the day.

Dairy Clerk

Walmart
06.2010 - Current
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
  • Stayed current with present, seasonal and special promotions.
  • Dealt with payments, invoices and product rotations for all products in the dairy department.
  • Work inside the dairy cooler for a minimum of 5 hours per shift.
  • Constantly checking on hands being that dairy is a more delicate area than most of grocery.
  • Unload and break down trucks in order to make sure each product on there makes it the correct department that it pertains to.
  • If we don’t maintain on hands we lose the freshness and integrity of our product since it would be sitting in our coolers instead of being on our shelves.
  • Maintain the cooler organized and cleaned. Make sure the bins are stocked nicely and neatly in order to find product more efficiently. Make sure the floor is always dry and clean. Make sure you at least run the machine once or twice a week to maintain floor cleanliness.
  • And credits or claims brought to the cooler are to be processed and thrown out accordingly.

Grocery Stock Clerk

Publix
06.2007 - 09.2019
  • Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
  • Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
  • Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
  • Assisted in training new team members on proper stocking techniques and best practices for maintaining a well-organized store environment.
  • Blocked and or zone all the aisles in order to maintain the structure and integrity of each aisle.
  • Walk each and every customer to any specified product they are looking for. We follow the 10 and 10 rule. Where if a customer’s is at least 10 feet away from you need to engage with them by greeting them and trying to help them out.
  • Keep the back room organized and clean for the next day to receive it neat conditions. For example throwing all trash/ bales also sweeping and mopping the floor.
  • If a product doesn’t fit on the shelf we fix the onhand and store the product in the back room.

Education

High School Diploma -

Coral Gables Senior High School
Miami, FL
05-2008

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workplace safety
  • Product management
  • Influencing skills
  • Relationship building
  • Equipment maintenance
  • Employee training
  • Task delegation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Stocking Team Lead

Walmart
10.2024 - Current

Dairy Clerk

Walmart
06.2010 - Current

Grocery Stock Clerk

Publix
06.2007 - 09.2019

High School Diploma -

Coral Gables Senior High School

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Raul Fernandez Castillo