Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raul Galvan-Longoria

Houston,TX

Summary

Objective: I am seeking a career that will challenge my experience. I am willing to learn new concepts and ideas to achieve personal and professional goals that will ultimately have a positive impact on the company or organization that I will represent.

Overview

7
7
years of professional experience

Work History

Manager

OSO Coffee shop
Houston, TX
11.2021 - Current
  • Crafted a variety of coffee and espresso beverages.
  • Handled high-pressure situations with calmness and professionalism.
  • Organized and maintained workspace to support efficient resource retrieval for team members.
  • Expertly retained and recalled detailed steps for creating diverse coffee and tea options.
  • Offered recommendations based on customer taste preferences.
  • Informed customers about beverage options.
  • Assessed employee performance and delivered continuous coaching for enhancement.
  • Optimized team efficiency by aligning tasks with abilities.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Eligibility Specialist

Legacy Community Health
Houston, Texas
06.2022 - 06.2023
  • Perform careful review of patient information that provide information of applications for legacy grants
  • confirm appointment time of 2 or 3 days ahead to make sure pt are available for there appointment time and also to confirm what documents to bring for there appoint so that they have the proper documentation for there appointment
  • assist walk-in patients if they need to renew or for new applicant's
  • assist Pt with there marketplace applications and make sure that the proper insurance is best for the patient when they apply for the marketplace

Manager

segundo coffee lab
Houston, TX
03.2021 - 03.2022
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Created the company signature drinks and recipe of the drinks for the company.
  • manage and organize the companies products inventory.
  • being a keyholder for opening and closing the establishment.
  • manage to update the companies menu.
  • manage the companies events.

Sales Associate

Boot Barn
Houston, TX
11.2020 - 06.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.

Manager

Tout Suit
Houston, TX
01.2019 - 11.2020
  • Managed and oversee the entire restaurant operation
  • Responded to customer questions and complaints
  • Would organize and supervise shifts
  • Trained new and current employees on proper customer service practices
  • Would appraise staff performance and provide feedback to improve productivity
  • Ensure sanitation and safety regulations were up to code
  • When staff needed to take brakes i would cover
  • When opening or closing the store i would make sure the store task were done before leaving the store

Warehouse Checker

Agility Logistics
Houston, TX
07.2019 - 11.2019
  • Monitored multiple databases to keep track of all company inventory
  • Inspects incoming stock/materials for conformity to purchase orders and packing slips
  • Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse
  • Reports undocumented/unordered shipments, shortages, and/or damaged items and goods to appropriate authority

Barista

Starbucks Corp
Baytown, TX
03.2018 - 06.2019

Starbucks barista perform several job duties and provide customer service. Barista at Starbucks take orders and make coffee, tea and other drinks to customers specifications. Starbucks barista may also operate cash registers and credit card machines. Also, Barista may field customer complaints, and they also clean coffee machines, lobby area, restrooms and preparation area. Barista also have to manage the fast pace drive-thru.

Education

High School Diploma -

Goose Creek High School
Goose Creek, SC
2018

Skills

  • Quick learner
  • Experienced in Heavy Lifting
  • Problem solving
  • Strategic planning
  • Time management skills
  • Excellent communication
  • Inventory management
  • Team management
  • Microsoft Office
  • Excel
  • Management skills

Timeline

Eligibility Specialist

Legacy Community Health
06.2022 - 06.2023

Manager

OSO Coffee shop
11.2021 - Current

Manager

segundo coffee lab
03.2021 - 03.2022

Sales Associate

Boot Barn
11.2020 - 06.2021

Warehouse Checker

Agility Logistics
07.2019 - 11.2019

Manager

Tout Suit
01.2019 - 11.2020

Barista

Starbucks Corp
03.2018 - 06.2019

High School Diploma -

Goose Creek High School
Raul Galvan-Longoria