Raul Garay
Garland
Summary
Dynamic administrative coordinator with a proven track record at T&C Tires and Wheels, excelling in effective communication and analytical skills. Successfully negotiated cost-effective contracts and trained teams to enhance productivity. Proficient in Salesforce CRM and SQL development, driving client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Administrative Cordinator
T&C Tires and Wheels
Garland
09.2017 - 12.2024
- Conducted research and summarized findings for executive review, supporting decision-making processes.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Negotiated with vendors and service providers to secure cost-effective contracts and services for the office.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Account Manager
Amaya Underground
Dallas
09.2014 - 03.2017
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Maintained detailed records of all account activity including sales orders, invoices, payments.
- Utilized job-related software to input customer order details into system, accept payments and update accounts.
- Verified and updated account information to keep details current.
- Led cross-functional teams to address complex client needs, ensuring cohesive effort and solutions.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
Education
Bachelor of Science - Business Administration
Westwood College
Aurora, CO05-2014
Skills
- SQL development
- Salesforce CRM software
- Asana software
- Google Workspace familiarity
- HTML
- Analytical skills
- Critical thinking
- Effective communication
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Administrative Cordinator
T&C Tires and Wheels
09.2017 - 12.2024
Account Manager
Amaya Underground
09.2014 - 03.2017
Bachelor of Science - Business Administration
Westwood College
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