Proven Technical Services Manager skilled in preventive maintenance, mechanical troubleshooting, and HVAC systems. Recognized for enhancing service delivery efficiency and reducing costs through data-driven process improvements.
Work History
Technical Services Manager
2 Years 7 Months
All Service Repair | 01.2024 - Current
Managed technical support operations, ensuring timely resolution of customer service requests.
Coordinated cross-functional teams to streamline repair processes and improve service delivery efficiency.
Analyzed performance metrics to identify areas for process improvement and cost reduction.
Performed preventive maintenance on HVAC systems, plumbing, and electrical systems.
Collaborated with team members to streamline maintenance processes and improve workflow efficiency.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed safety protocols to minimize workplace accidents.