Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Raul Gonzales

Weatherford,TX

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency. Skilled in all aspects of packing, shipping, and receiving assembly with knowledge of various packaging techniques and shipment procedures. Known for strong ability to maintain efficient inventory control, ensuring timely order fulfillment while adhering to quality standards. Proven skills in coordinating with cross-functional teams and managing warehouse operations effectively. Contributed significantly to improving operational processes and maintaining accurate records in previous roles. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels.

Overview

27
27
years of professional experience

Work History

Team Leader

HEB Grocery Store
Mansfield, TX
07.1997 - Current
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Established clear expectations for employees, providing guidance when needed.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Picker Packer

Amazon
Fort Worth, TX
02.2022 - 10.2024
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Stocked shelves with incoming merchandise as needed.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Labeled packages accurately with destination addresses for shipping purposes.

Package Handler

FedEx:Ground
San Antonio, TX
12.2016 - 03.2024
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Labeled parcels accurately according to company guidelines.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.

Education

High School Diploma -

McArthur High School
San Antonio, TX
05-1997

Skills

  • Mentoring
  • Technical Support
  • Complaint resolution
  • Employee Evaluation
  • Coaching
  • Overtime Management
  • Teamwork and Collaboration
  • Attention to Detail
  • Goal Setting
  • Coaching and Mentoring
  • Evaluating Employee Work
  • Team Check-Ins
  • Complex Problem-Solving
  • Daily workflow improvement
  • Flexible Schedule
  • Problem-Solving
  • Team motivation

Languages

English
Professional
American Sign Language
Full Professional

References

References available upon request.

Timeline

Picker Packer

Amazon
02.2022 - 10.2024

Package Handler

FedEx:Ground
12.2016 - 03.2024

Team Leader

HEB Grocery Store
07.1997 - Current

High School Diploma -

McArthur High School
Raul Gonzales