Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raul Gonzales

Weatherford

Summary

Accomplished team lead with expertise in workflow optimization, performance evaluation, and inventory management. Proven ability to enhance team efficiency and deliver exceptional customer service. Dynamic team leader with over 7 years of experience in operations management. Skilled in training and mentoring staff to achieve high standards in customer service and workflow efficiency. Committed to driving team performance and supporting continuous improvement initiatives. Results-driven professional with a strong background in team leadership and inventory management. Known for fostering a culture of excellence through training and performance evaluations, ensuring high-quality service delivery to enhance customer satisfaction.

Overview

28
28
years of professional experience

Work History

Team Lead

HEB Grocery Store
Hudson Oak
07.1997 - Current
  • Supervised daily operations and ensured compliance with company standards.
  • Trained and mentored team members on effective customer service techniques.
  • Managed inventory levels and coordinated stock replenishment processes.
  • Implemented improvements in workflow to enhance team efficiency and productivity.
  • Conducted regular performance evaluations to assess team member development.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Monitored team progress and enforced deadlines.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.

Order Picker

Amazon
Fort Worth
11.2021 - 07.2025
  • Operated handheld scanners to locate items efficiently in the warehouse.
  • Selected and packed customer orders with attention to detail.
  • Communicated effectively with supervisors regarding workflow challenges.
  • Fulfilled orders quickly to accomplish challenging daily objectives.

Package Handler

Fed Ex Ground
San Antonio
08.2017 - 03.2019
  • Sorted packages by destination to ensure efficient delivery processes.
  • Loaded and unloaded delivery trucks with precision and care.
  • Inspected packages for damage and reported issues promptly.
  • Maintained a clean and organized workspace for safety compliance.

Education

High School Diploma -

Mac Arthur High School
San Antonio, TX
05-1997

Skills

  • Team leadership
  • Workflow optimization
  • Inventory management
  • Performance evaluation
  • Customer service
  • Order fulfillment
  • Employee training
  • Problem solving
  • Time management
  • Communication skills

Timeline

Order Picker

Amazon
11.2021 - 07.2025

Package Handler

Fed Ex Ground
08.2017 - 03.2019

Team Lead

HEB Grocery Store
07.1997 - Current

High School Diploma -

Mac Arthur High School

Similar Profiles

CREATE PROFILE