Raul Gonzalez
Overland Park,KS
Summary
Highly organized and proactive professional with proven experience in supporting executive leadership in fast-paced environments. Strong interpersonal and communication skills, with exceptional attention to detail. Adept at managing executive calendars, coordinating projects, and ensuring seamless office operations.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Panasonic Service Center
01.2021 - Current
- Managed CEO's calendar, including scheduling meetings, appointments, and travel arrangements
- Served as the primary point of contact for internal and external stakeholders
- Coordinated executive communications, including calls, emails, and client interfacing
- Developed and maintained a comprehensive filing system
- Conducted research to assist the CEO in decision-making
- Proofread documents and correspondence
- Planned and coordinated on-site and off-site meetings
- Assisted with presentations, reports, and documents for meetings
- Participated in project management, tracking milestones and tasks
- Handled confidential information with discretion
- Oversaw onboarding of new hires in the executive office
Administrative Assistant
Massage Heights
06.2018 - 01.2021
- Provided administrative support to executives, managing calendars and travel schedules
- Assisted with event planning, including meetings and team activities
- Drafted and proofread communications
- Maintained an efficient filing system
- Supported project coordination, tracking deliverables, and preparing reports
- Developed new administrative systems to improve efficiency by 15%
- Managed front desk activities and served as the point of contact for clients
- Organized training sessions for junior staff
Helpdesk Agent
CDI Computer Dealers
05.2013 - 06.2018
- Configured hardware, devices, and software for workstations
- Managed users in Active Directory, installed certificates, and created group policies
- Added network printers through print management
- Worked with virtualization technologies such as VMware
- Created distribution groups and shared mailboxes on Exchange 365
- Closed an average of 30 tickets daily
- Assisted with network troubleshooting to minimize downtime
- Conducted training for end-users on IT processes
- Collaborated on larger infrastructure projects
Education
Bachelor of Business Administration -
University of Phoenix
Tempe, AZ06.2017
Skills
- Calendar Management
- Google Suite (Docs, Sheets, Calendar)
- Project Coordination
- Communication (Written and Verbal)
- Data Entry & Clerical Tasks
- Organizational Skills
- Stakeholder Management
- Confidential Information Handling
Professionalreferences
Available upon request.
Timeline
Executive Assistant
Panasonic Service Center
01.2021 - Current
Administrative Assistant
Massage Heights
06.2018 - 01.2021
Helpdesk Agent
CDI Computer Dealers
05.2013 - 06.2018
Bachelor of Business Administration -
University of Phoenix
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