RAUL GONZALEZ
Casselberry
Summary
Experienced healthcare professional with a strong background in delivering exceptional patient care and medical support. Skilled in addressing patient needs and collaborating seamlessly with healthcare teams to provide high-quality services. Committed to maintaining a clean and safe environment for optimal patient well-being. Recognized for reliability, adaptability, and a steadfast dedication to achieving positive outcomes for patients.
Overview
7
7
years of professional experience
Work History
Receptionist
Orlando Ophthalmology Surgery Center
01.2024 - Current
- Efficiently manage patient registration process for surgical procedures
- Managed and processed surgery-related payments, ensuring accurate transactions.
- Organize and maintain a systematic filing system for all surgical documents and records
- Verify insurance information and obtain necessary authorizations for surgical procedures
- Collaborate with medical staff and patients to schedule surgeries and pre-operative appointments
LPN
Benton House
01.2024 - 12.2024
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Performed routine evaluations of each patient's status, needs, and preferences.
Referral Coordinator
AdvenHealth Imaging
01.2020 - 01.2022
- Conduct eligibility verifications for patients, ensuring accurate billing and insurance processes
- Obtain and manage pre-certifications and authorizations efficiently
- Communicated financial responsibilities to patients, referring physicians, visitors, and internal customers.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Responded to patient inquiries to offer timely updates regarding referral status.
Outpatient Scheduler
AdventHealth Imaging
01.2018 - 01.2020
- Managed incoming calls and emails, providing prompt and professional assistance
- Organized and updated schedules, calendars, and agendas with precision
- Maintained detailed records of scheduling processes
Education
Associate Degree In Nursing - Nursing
Inter Americana
Orlando, FLSkills
- Leadership
- Schedule Management
- Quality Assurance
- Effective Communication & Relationship Building
- Timesheet Management
- Insurance Verification
- Appointment Scheduling
- Medical terminology knowledge
- Data entry proficiency
- HIPAA Compliance
- Telephone
Languages
Spanish
Full Professional
Timeline
LPN
Benton House
01.2024 - 12.2024
Receptionist
Orlando Ophthalmology Surgery Center
01.2024 - Current
Referral Coordinator
AdvenHealth Imaging
01.2020 - 01.2022
Outpatient Scheduler
AdventHealth Imaging
01.2018 - 01.2020
Associate Degree In Nursing - Nursing
Inter Americana
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