Raul Hernandez
Washington
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed as an Instacart Shopper. Expert in efficient shopping and delivery management, ensuring order accuracy and enhancing customer satisfaction. Adept at problem-solving and time management, consistently achieving timely fulfillment of requests while maintaining meticulous inventory records.
Developed strong organizational and multitasking skills in fast-paced environment. Excel at managing time efficiently and providing excellent customer service. Looking to transition into new field, leveraging these transferrable skills to contribute effectively in different professional setting.
Adaptable and reliable, with knack for time management and attention to detail. Understanding of grocery store layouts and adept with smartphone technology, ensuring efficient and accurate shopping. Committed to providing top-notch service and contributing to customer satisfaction.
Overview
1
1
year of professional experience
Work History
Instacart Shopper
Instacart
12.2024 - Current
- Executed efficient shopping and delivery of customer orders, ensuring timely fulfillment of requests.
- Navigated store layouts to locate products quickly, enhancing overall customer satisfaction.
- Maintained accurate inventory records, minimizing discrepancies and optimizing stock levels.
- Communicated effectively with customers to clarify order details and address inquiries promptly.
Front Desk Receptionist
Krav MAGA DC
05.2024 - 08.2024
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Processed incoming and outgoing mail, ensuring timely delivery.
- Utilized office management software to maintain records and documentation.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
High School Diploma -
District Of Columbia International School
Washington DCBachelor of Science - Architecture
University Of District Of Columbia
Washington DC05-2027
Skills
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Product picking
- Order accuracy
- Efficient shopping
- Quick learner
- Order proofing
- Delivery management
- Route planning
- Attention to detail
- Customer service
- Decision-making
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Administrative skills
- Office organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
- Playing Sports
- Video Gaming
Timeline
Instacart Shopper
Instacart
12.2024 - Current
Front Desk Receptionist
Krav MAGA DC
05.2024 - 08.2024
High School Diploma -
District Of Columbia International School
Bachelor of Science - Architecture
University Of District Of Columbia
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