Raul Jorge Lopez Jr.
San Diego,USA
Summary
Dynamic Senior Program Management Professional with over 25 years of extensive experience in operations, business development, project management, and supply chain. Dedicated to driving customer satisfaction and fostering business growth. Expertise in coordinating cross-functional teams to successfully launch new products while enhancing operational efficiency. Proven track record of developing detailed project timelines that ensure milestones are met while cultivating strong relationships with customers. Bilingual communication skills enhance collaboration and problem-solving in diverse environments, with a commitment to achieving organizational goals through strategic planning and effective leadership.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Business & Program Manager
NEO Tech Manufacturing
06.2016 - Current
- Managed ~$40M in yearly revenue in the medical and aerospace and defense sectors, overseeing complex implementations and strategic initiatives, ensuring seamless communication, planning, and execution.
- Achieved financial targets and governed P&L ownership, working directly with multiple levels of customers, including C-Level Executives, enhancing customer relationships and partnerships.
- Accumulated $11M+ in customer sales of excess materials over five fiscal quarters by implementing detailed and strategic processes, and training peers across company sites on inventory management.
- Captured two new customers for the company, increasing yearly revenue by $5M in the first year and currently running at an average of $13M per year for the past four years.
- Currently leading two business units and the focal point for escalations, communication, Voice of Customer, financial and KPI performance, QBR presentations.
Senior Program Manager
JABIL Healthcare
02.2016 - 06.2018
- Lead a $10M of yearly revenue for a Class III medical account across a 24/7 shift, managing +200 associates.
- Demonstrated political awareness and diplomatic handling of sensitive situations, enhancing customer relationships and partnerships.
- Successfully validated Class III medical work cell for a major eye healthcare European customer in a 6-month span, (IQ, OQ and PQ protocol process).
- Responsible for P&L performance, meeting monthly target margins, overseeing quote performance versus space, labor, material cost, scrap, freight and sales performance as well as OTD, service, quality goal performance.
Business Unit Manager
ONCORE Manufacturing
01.2013 - 02.2016
- Coordinated manufacturing execution, including supply chain, production, scheduling, strategic inventory, and logistics, improving overall operational efficiency.
- Generated $3M of organic growth sales by enhancing customer satisfaction, process improvements, and fostering an empowered environment.
- Secured $7M in yearly inorganic revenue by leveraging long-term relationships and acquiring one new customer for the company for the television market.
- Financial responsibility for E&O, PPV’s, Quoting, Forecasting and Demand management.
Manager of Program Management
SUNTRON
12.2004 - 01.2013
- Drove ~$5M in annual revenue and expanded the client base by 35% by implementing Customer Focus Teams to improve customer service and secure new opportunities.
- Project Manage a complex 12-month validation for Aerospace and Capital Equipment for Fortune 500 customers, ensuring technical performance and quality.
- Reduced costs by $1M and increased on-time delivery from 60% to 97% by instituting Kaizen events and principles, enhancing operational efficiency.
Sr. Program Manager
PLEXUS
04.2001 - 12.2004
- Managed and mentored a team of 8 direct and 75 indirect reports across 4 shifts, growing accounts from $2M to $4M in two years by implementing strategic initiatives, cross training and empowering the team.
- Spearheaded the creation of Customer Focus Teams, enhancing customer management and operational efficiency.
- Implemented a KPI cadence to monitor team and account performance, improving overall efficiency and achieving business objectives.
- Additional roles:
- ACT Manufacturing – Hermosillo, MX
- Manager of Program Management (1997 - 2001)
- Samsung Electronics – Tijuana, MX
- Purchasing Agent (1992 – 1997)
- Bank of America – San Diego, CA
- Customer Service (1990-1992)
Education
Bachelor’s degree - business administration
Autonomous University of Baja California
Tijuana, MexicoSkills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Team leadership and direction
- Decision-making
- Team leadership
- MS office applications
- Policy and procedure improvements
- Training and development
- Critical thinking
- Interpersonal skills
- Operations management
- Stakeholder communications
- Relationship building
- Scheduling and planning
- Budgeting and resource management
- Cross functional team builder
- Team development
- Stakeholder management
- Performance monitoring
- Change management
- Business development
- Remote team management
- Revenue growth
- Effective negotiations
- Risk analysis and management
- Budget development
Certification
- Management Formation
- Corporate Performance
- Six Sigma Green Belt
- Lean Manufacturing
- ISO-9000 Auditor
Languages
Spanish
Native or Bilingual
Timeline
Senior Business & Program Manager
NEO Tech Manufacturing
06.2016 - Current
Senior Program Manager
JABIL Healthcare
02.2016 - 06.2018
Business Unit Manager
ONCORE Manufacturing
01.2013 - 02.2016
Manager of Program Management
SUNTRON
12.2004 - 01.2013
Sr. Program Manager
PLEXUS
04.2001 - 12.2004
Bachelor’s degree - business administration
Autonomous University of Baja California