Bilingual Interpreter fluent in Spanish and English with years of customer service. Adept at keeping original emotion, style and content of messages. Well-versed in cultural context of conversations.
Overview
3
3
years of professional experience
Work History
Spanish Interpreter
Cyracom International
08.2023 - 02.2024
Managed approximately 50 incoming calls per day from customers
Interpreted conversations to help multiple parties conduct business, handle medical needs or manage personal concerns.
Contributed to increased client satisfaction by providing effective language support during important meetings.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Interpreted medical, business, banking, and legal terminology.
Maintained message content, tone, and emotion as closely as possible.
Interpreted conversations between foreign language-speaking clients and others.
Followed established company protocols
Crew Member - Line, Prep, and Grill
Chipotle
10.2020 - 07.2023
Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
Verified order accuracy and quality ahead of service to maintain standards.
Cleaned kitchen area, counters, food preparation areas and utensils.
Prepared food items such as meats, poultry, and fish for frying purposes.
Stored and handled goods correctly to maintain freshness and condition.
Cleaned and maintained kitchen equipment.
Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.