Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Certification
Languages
Timeline
Generic
Raul Lozano

Raul Lozano

Marine Engineer
Puyallup,WA

Summary

Service Engineer, with experience at supervising operational departments, mechanical and electrical skills. One of my main goals to get the maximum degree on my career as engineer and field as well, trying to learn in any opportunity as I can. The training, knowledge and experience that I have get until this day I´m sure is align with the profile that you are looking for. Always looking to learn new skills, take on extra responsibilities, and grow professionally.

Engineering professional well-versed in providing technical support and maintenance services. Known for effectively resolving issues to improve system reliability and performance. Emphasizes teamwork and adaptability to meet evolving project requirements. Skilled in diagnostics, preventive maintenance, and customer service, with commitment to delivering high-quality results.


Knowledgeable coordination and leadership with solid background in diagnosing and repairing complex systems and equipment. Proven success in reducing downtime and enhancing operational efficiency through effective troubleshooting and maintenance strategies. Demonstrated proficiency in utilizing diagnostic tools and collaborating with cross-functional teams to ensure optimal results.

Overview

15
15
years of professional experience
10
10
Certification

Work History

Graduated Service Engineer GSE

Alfa Laval
10.2024 - Current
  • Installed, configured and tested equipment on specialized platforms.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware and software programs.
  • Boosted service quality by continually updating technical knowledge and staying current with industry trends.
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Created relationships with key decision-makers and served as external technical spokesperson.
  • Performed periodic testing of all networks and systems.
  • Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
  • Provided comprehensive training to junior engineers, fostering professional development within the team.
  • Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.
  • Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
  • Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
  • Educated prospects on product implementation and usage and answered technical and security questions.

International Service Engineer, PureBallast Senior

Alfa Laval Ltd
02.2017 - 10.2024
  • Since 2017, starting as Field Service Engineer at the local Organization (Alfa Laval ColVenPa), working on several equipments as HSS, PHI, FCM, FWG and Booster system, and specialized on Ballast Water treatment system.
  • On 2019 I was moved to the Alfa Laval Houston Organization, to work as International Service engineer as PureBallast Specializes.
  • 2021 I was promoted as a Senior MSH (Marine Separation and Heat) International Service Engineer, due to the knowledge and experience on this field.

Mechanical Supervisor

Jinro Power Plant
10.2015 - 01.2017
  • Uncharged of the Power Engineer Package at the installation.
  • As supervisor of the operation was managing the scheduled jobs on 17 of the 35 power packs engines. Auxiliary engines as HSS and HFO Booster system.
  • Fuel supply and FW quality.

From Apprentice Engineer to 2nd Engineer on Watch

Eurnav Ltd
03.2009 - 08.2015
  • Incharge of Auxiliary Machinery as AE, ME L.O. Analysis, F.O.Booster pump, and Assistance of the CE at Main Engine maintenances.
  • Traveled to different sites to gain practical experience in new work zones.
  • Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
  • Stayed current with industry trends through continuous learning opportunities such as workshops, seminars, and online courses.

Education

M.D. - Specialization in Project Management

The George Washington University
Washington, DC
09-2024

M.D. - Marine Engineering

International Maritime University of Panama
Panama
01.2010

Skills

  • Mechanical
  • Electrical
  • Digital
  • Electronic
  • Welding
  • Diagrams reading and analysis
  • Technical support
  • Equipment assembly
  • Preventive Maintenance
  • Suggestive selling
  • Field service
  • Schematic reading
  • Safety procedures
  • Parts replacement
  • Report preparation
  • Appointment management
  • Equipment operation
  • Installation coordination
  • Technical consulting
  • Hardware testing
  • Technical and diagnostic support
  • Material ordering
  • Written and verbal communication
  • Equipment maintenance and repair
  • Staff training
  • Technical troubleshooting
  • Lockout and tagout procedures
  • Personal protective equipment
  • Scheduling

Accomplishments

  • Achieved GSE certification by completing assessments and training require with accuracy and efficiency.
  • Leader of the Panama IMS team
  • ALSOC delivering training in Panama fro the team

Personal Information

  • Date of Birth: 11/16/88
  • Nationality: Panamanian

Certification

GRADUATE SERVICE ENGINEER MARINE TRAINING PROGRAM 2024

Ballast Water Treatment

High Speed Separators - Vertical Shaft

Customer Service

Crisis Management Procedures

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Graduated Service Engineer GSE

Alfa Laval
10.2024 - Current

International Service Engineer, PureBallast Senior

Alfa Laval Ltd
02.2017 - 10.2024

Mechanical Supervisor

Jinro Power Plant
10.2015 - 01.2017

From Apprentice Engineer to 2nd Engineer on Watch

Eurnav Ltd
03.2009 - 08.2015

M.D. - Specialization in Project Management

The George Washington University

M.D. - Marine Engineering

International Maritime University of Panama