Raul Martinez
Fresno
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
28
28
years of professional experience
Work History
Salesperson
Mission Food
Rancho Cucamonga
03.1991 - 04.2019
- Engaged customers to understand their needs and recommend appropriate products.
- Assisted in stocking shelves and maintaining product displays for optimal visibility.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure a clean and organized sales floor.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in team meetings to discuss sales strategies and promotions.
- Maintained inventory levels by monitoring stock and reporting discrepancies.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Gathered data on competitors' pricing, products, and promotional activities.
- Generated new business opportunities through cold calling campaigns.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Produced sales documents, finalized deals and filed records.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Skills
- Customer engagement
- Sales strategy
- Point-of-sale systems
- Inventory management
Timeline
Salesperson
Mission Food
03.1991 - 04.2019