Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raul Mendez

Miami,FL

Summary

Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Community Manager-Tax Credit

Fairfield Residential Company LLC
West Palm Beach, FL
03.2024 - 04.2025
  • Responded to customer inquiries in a timely manner.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Improved NOI through rent growth and expense management.

Property Manager-Tax Credit

Improsynergies
Miami, Florida
02.2022 - 03.2024
  • Managed all maintenance requests from tenants in a timely manner.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Completed lease applications and verifications, notifying prospects of results.
  • Prepared detailed budgets and financial reports for properties.

Community Manager

EHDOC-Tax Credit/HUD
Miami, FL
11.2020 - 02.2022
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Updated resident accounts with latest personal information and recent payments.
  • Coordinated volunteer activities and managed a team of six volunteers.
  • Compiled reports on website traffic, conversions, and other metrics.

Senior Property Manager-Tax Credit

AGPM, LLC
West Palm Beach, FL
01.2017 - 11.2022
  • Developed and implemented policies, procedures and systems to ensure efficient management of properties.
  • Negotiated contracts with vendors for the maintenance of properties.
  • Created budgets and monitored expenses related to managing properties.
  • Conducted regular inspections of managed properties to identify any issues requiring attention.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
  • Resolved tenant complaints in a timely manner.
  • Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
  • Screened potential tenants through background checks, credit reports, references.
  • Drafted leases and other legal documents associated with renting out properties.
  • Advertised vacancies via online listings, newspaper ads.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.

Community Manager-Tax Credit

Southstar Management
Miami, Florida
01.2015 - 01.2019
  • Developed and implemented strategies to increase community engagement.
  • Responded to customer inquiries in a timely manner.
  • Collaborated with other departments to ensure customer satisfaction.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Improved NOI through rent growth and expense management.
  • Created engaging content for newsletters, blogs, and social media posts.

Property Manager-Tax Credit

AGPM,LLC
Miami, Florida
06.2010 - 01.2015
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Community Manager-Tax Credit Seniors

Carlisle Management Group
Miami
02.2004 - 05.2010
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Responded to customer inquiries in a timely manner.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Improved NOI through rent growth and expense management.

Education

High School Diploma -

Miami Edison Senior High
Miami, FL
06-1989

Skills

  • Interior renovations
  • Payment management
  • Property tours and inspections
  • Income and expense management
  • Tenant and eviction laws
  • Daily operations oversight

Timeline

Community Manager-Tax Credit

Fairfield Residential Company LLC
03.2024 - 04.2025

Property Manager-Tax Credit

Improsynergies
02.2022 - 03.2024

Community Manager

EHDOC-Tax Credit/HUD
11.2020 - 02.2022

Senior Property Manager-Tax Credit

AGPM, LLC
01.2017 - 11.2022

Community Manager-Tax Credit

Southstar Management
01.2015 - 01.2019

Property Manager-Tax Credit

AGPM,LLC
06.2010 - 01.2015

Community Manager-Tax Credit Seniors

Carlisle Management Group
02.2004 - 05.2010

High School Diploma -

Miami Edison Senior High

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Raul Mendez