Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raul Mireles

Ontario,OR

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Dutch Bros
02.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

High School Diploma -

Payette High School
Payette, ID

Skills

  • Problem Solving
  • Customer Experience Management
  • Time Management
  • Team Leadership and Supervision
  • Up-Selling
  • Coaching and Mentoring

Languages

English
Spanish

Timeline

Assistant Manager

Dutch Bros
02.2019 - Current

High School Diploma -

Payette High School
Raul Mireles