Raul Posas
Upper Marlboro,MD
Summary
Extensive background in Operation Support and Program Management , offering extensive professional experience to include, but not limited to providing executive administrative functions, logistical support, program management, operation management, employee recruitment, staff development & training, HR records management, payroll, HR policies & procedures, meeting and event planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Program Manager
AIDS Healthcare Foundation (AHF)
11.2019 - Current
- Serve as liaison for the community, internal, and external stakeholders in achieving AHF Mission.
- Oversee the Wellness Testing Programs in DC, Temple Hills, and Baltimore that provides free HIV/STI Testing, Treatments for STIs, and PrEP/PEP services which aims to focus on testing high-risk individuals.
- In 2023, increased new client visits & HIV testing by 41% visits/17% testing (Baltimore), 36.5% visits/9% testing (Temple Hills), and 43% visits/4% testing (DC).
- Improve program efficiency by streamlining communication channels and optimizing resource allocation.
- Manage cross-functional teams such as Medical Assistants, Phlebotomists, HIV Testers, Linkage to Care/PrEP, and Medical Providers to deliver high-quality services within scope and budget constraints.
- Establish team priorities, maintain schedules and monitor performance.
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Evaluate employee performance and convey constructive feedback to improve skills.
- Establish clear performance metrics for tracking program success, enabling informed decision-making processes throughout each program's duration.
- Cultivate strong relationships with external partners, ensuring effective collaboration on joint community events and initiatives.
- Coordinate small and large-scale community events with local community-based partners focused on annual HIV awareness days such as conferences, summits, health fairs, and block parties, securing valuable brand exposure and generating significant leads for AHF Pharmacy Sales Representatives, AHF Healthcare Centers, and AHF Wellness Centers.
- Negotiate contracts with vendors, ensuring favorable terms and conditions for the organization's needs.
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Deliver engaging presentations to stakeholders, at all levels, senior management, and board members, effectively communicating complex information in a clear and concise manner.
- Increase client satisfaction rates by implementing robust feedback mechanisms and incorporating client input into future program planning efforts.
- Educate clients about Medication insurance assistance, and policies (Grievances, HIPAA, Member's Rights and Responsibilities) and other agency program policies to ensure client has clear expectations of services.
- Serve as a Liaison between uninsured clients and insurance brokers to collect required documents to prove eligibility and facilitate the application process.
- Attend agency, local, state and national meetings, conferences, or workshops as needed or required.
- Complete monthly, quarterly, and annual reporting for funders/stakeholders to ensure accurate and programmatic reporting.
Regional Program Manager – Achieving Career & College Excellence (ACCE) {formerly Alloy ACHIEVERS STEAM Program}
Boys & Girls Clubs of Greater Washington
08.2015 - 11.2019
- Led the implementation, ongoing promotion, management, and evaluation of the ACCE Program within the Boys & Girls Clubs of Greater Washington clubs in the District of Columbia, Maryland, and Virginia regions
- Contributed to work planning, forecasting, workflow, and documentation of program processes
- Made recommendations on new or alternative approaches for service delivery as determined by needs – based data
- Managed academic enrichment/tutoring, life & soft skills training, and internship opportunities
- Collaborated internally with Resource Development and with external partners to promote ACCE and leverage the program for potential fundraising opportunities
- Worked closely as liaison to Your College Concierge (YCC) (external partner) to develop and monitor program outcomes
- Prioritized based on business needs and scope changes within the project
- Coordinated requested reports and other program required deliverables.
Media & Mobilization Manager
Whitman-Walker Health (formerly Metro TeenAIDS)
04.2011 - 07.2015
- Responsible for managing the social marketing, media and education projects of the organization; which includes the overall strategies & direction of all campaigns and programs
- Developed, recommended, and implemented communications strategies that increase traditional & new media coverage of the social marketing campaign and programs
- Planned the design & implementation of new campaign phases; planning & implementing 45 small-scale and 6 large-scale HIV/STI testing events to mobilize young people in the District of Columbia
- Worked with web designer on web content creation, and development, updating social marketing and REALTalkDC's website and associated social media with events and program information
- Coordinated internal and external efforts including overseeing the communications strategy and other consultants
- Maintained and developed REALTalkDC's youth presence on social media outlets such as Facebook, Twitter, Instagram, SnapChat, YouTube and the REALTalkDC website
- Researched possible interview subjects, story ideas and promotional outlets for organization website and youth-focused online community
- Managed and expanded community and corporate partnerships to further the goals of the social marketing campaign, peer education program and by extension, REALTalkDC as a whole
- Oversaw the implementation and execution of REALTalkDC's Peer Education, Condom Distribution, Outreach, and the REALTalk Institute program
- Oversaw the work of two Youth Health Educators & the overall outreach strategy for fifteen peer educators and volunteers
- Managed the recruitment and coordination of volunteers for the organization (REALTalkDC)
- Led the development, implementation and execution of CDC's Community PROMISE intervention
- Contributed to ongoing program integration, development, and expansion
- Worked closely with the Evaluation Manager to monitor the success of REALTalkDC's programs through the collection of survey data, pre and post evaluations, and hosting focus groups
- Managed the maintenance of data collection system (Apricot) and database entry for all outreach and education activities
- Managed multiple budgets of up to $1,000,000 from various funding sources; writing monthly and quarterly progress reports.
Director of Youth Initiatives & Community Affairs
National Association of People with AIDS (NAPWA)
04.2009 - 03.2011
- Assisted President & CEO and Vice President of Treatment Advocacy & Community Affairs as assigned
- Coordinated scheduling & logistics of NAPWA's policy events to key Congressional Members and their Staff Assistants
- Served as primary communication contact for President & CEO, managing telephone calls, mail, and other communications, maintaining effective external relationships with key contacts and partners
- Managed President & CEO's schedule & coordinating all aspects of work-related travel
- Assisted in the development and assembly of reports, grant proposals, public presentations, and other documents
- Coordinated scheduling and logistical aspects of NAPWA staff meetings, management meetings, and other relevant internal meetings
- Managed logistical aspects of NAPWA hiring process, including maintaining up to date files of job applicants, scheduling interviews, and communication with job applicants
- Provided administrative and logistical support related to the NAPWA Consumer Advocacy Project (CAP)
- Functioned as staff liaison to 8-10 consultant consumer advocates and assist with coordinating and managing outreach activities
- Developed monthly calendar of trainings, meetings and events in DC Eligible Metro Area
- Maintained (CAP) data base of intake forms; records of registration and attendance of participants at trainings and outreach events; including, inventory and disseminate educational outreach materials
- Produced data reports using XPress and MS Excel
- Participated in DC, MD, VA Community Meetings and DC Ryan White Planning Council monthly meetings
- Functioned as the Program Manager for NAPWA's Annual Positive Youth Institute which is designed to train HIV-positive young people ages 18 – 24 from across the country in the life skills required for good health by developing program activities which includes workshops of social and medical issues to assist them to become Peer Educators
- Directed the planning, development, and implementation of PYI
- Collaborated with the PYI Advisory Committee to develop marketing & promotion, recruitment, develop announcements of program topics and collect abstracts for review
- Developed content for program materials & literature (e.g., articles for publication, curricula, guides, manuals, modules, etc.)
- Maintained relationships with local & national organizations, government and others to strengthen partnerships to support PYI
- Worked with Finance Manager & Travel Agency to provide logistical support to participants and staff members attending PYI
- Provided Technical Assistance, outreach efforts & consultation on HIV/AIDS Prevention, Awareness, and Education to several youth based community, faith-based organizations, and colleges/universities in the surrounding DC Metro area.
Direct Hire Recruiter
4Staff, LLC
08.2007 - 03.2009
- Developed and implemented a recruiting strategy that will support all current job openings
- Administered full-life cycle recruiting with a focus on junior to senior level positions; in conjunction with Administrative support, Accounting and Finance, Human Resources, Legal support, Information Technology, Customer Service, Account Executive/Sales, and Marketing Professionals for various local companies
- Including but not limited to; Fortune 500 companies, consulting firms, government contractors, non-profit organizations, and prestigious law firms in Greater Washington, DC
- Provided HR process services and interacted with clients at a supervisory level
- Sourced and interviewed prospective candidates for open job orders through a variety of resources including, but not limited to major job boards, existing database, search agents, networking, referrals, association leads, and from target company list
- Performed necessary reference checks, background check requirements, skill assessments that are essential for a good match
- Processed personnel & client transactions into TKO system.
Education
DC Department of Health – HIV/AIDS, Hepatitis, STD, Tuberculosis, Administration (HAHSTA)
Washington, DCBachelors of Psychology/Minor in Small Business -
University of Maryland University College
Adelphi, MDSkills
- Implementation planning
- Project Leadership
- Progress Monitoring
- Personnel Management
- Strategic Planning
- Training and mentoring
- Problem-solving skills
- Budget Management
- Employee Development
- Customer Service
- Team Leadership
- Adaptability
- Professional and Courteous
- Effective Communication
- Managing Operations and Efficiency
Certification
- HIV Testing & Counseling Training - 2018
- Biohazard Safety Training - 2022 - 2023
- Bloodborne Pathogen Training - 2022 - 2023
Timeline
Senior Program Manager
AIDS Healthcare Foundation (AHF)
11.2019 - Current
Regional Program Manager – Achieving Career & College Excellence (ACCE) {formerly Alloy ACHIEVERS STEAM Program}
Boys & Girls Clubs of Greater Washington
08.2015 - 11.2019
Media & Mobilization Manager
Whitman-Walker Health (formerly Metro TeenAIDS)
04.2011 - 07.2015
Director of Youth Initiatives & Community Affairs
National Association of People with AIDS (NAPWA)
04.2009 - 03.2011
Direct Hire Recruiter
4Staff, LLC
08.2007 - 03.2009
DC Department of Health – HIV/AIDS, Hepatitis, STD, Tuberculosis, Administration (HAHSTA)
Bachelors of Psychology/Minor in Small Business -
University of Maryland University College
- HIV Testing & Counseling Training - 2018
- Biohazard Safety Training - 2022 - 2023
- Bloodborne Pathogen Training - 2022 - 2023
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