Raul Rodriguez
Torrance,CA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through attentive service and food safety compliance. Adept at staff scheduling and fostering team collaboration, ensuring a welcoming atmosphere and customer loyalty. Personable and adaptable, with passion for delivering exceptional culinary experiences. Knowledge of gourmet food presentation and high-end dining etiquette, coupled with strong communication and customer service skills. Dedicated to creating memorable dining experiences through attention to detail and personalized service.
Overview
1
1
Certification
Work History
Manager / Food Server / Bartender
Filo Grill Mediterranean Restaurant
01.2023 - 04 2025
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
Gourmet Food Server
Batali & Bastianich Hospitality Group
- Ensured guest satisfaction through consistent follow-up on food quality, portion sizes, and overall experience during the meal.
- Developed lasting rapport with regular clientele through attentive listening skills and genuine interest in their experiences at our establishment.
Prego Ristorante / Special Events Coordinator
Restaurant Manager
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Gourmet Food Server
Wynn Hotel & Casino
- Has a leading role in the 2005 Grand Opening of Las Vegas Hotel & Casino.
- Managed daily hotel operations, ensuring smooth functioning and excellent customer service.
Server Assistant
Wolfgang Puck Spago
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Education
Associate of Arts - Theater Arts
The Mesiner Center of Performing Arts
North Hollywood, CA01-2005
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV06-1999
Skills
- Fluent in Spanish
- Strong work ethic
- Exceptional customer service
- Stress tolerance
- Food safety compliance
- Inventory control and record keeping
- Customer loyalty
- Food service background
- Adaptable
- Point of sale (POS) system operation
- Food safety
- Staff scheduling
Certification
- ABC Bartending Certification
- Osha Forklift Certification
Timeline
Manager / Food Server / Bartender
Filo Grill Mediterranean Restaurant
01.2023 - 04 2025
Gourmet Food Server
Batali & Bastianich Hospitality Group
Prego Ristorante / Special Events Coordinator
Restaurant Manager
Gourmet Food Server
Wynn Hotel & Casino
Server Assistant
Wolfgang Puck Spago
Associate of Arts - Theater Arts
The Mesiner Center of Performing Arts
High School Diploma -
Cimarron Memorial High School
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