Raul Valencia
Miami,FL
Summary
Proven leader in transportation and logistics, adept at operations management and customer service, significantly enhancing delivery efficiency for United Airlines. Expert in forklift operation and materials transport, with a knack for fostering strong client relationships and ensuring safety compliance. Skillfully balances meticulous documentation with dynamic team training, driving operational excellence. Goal-driven and skilled individual offering 30 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Overview
29
29
years of professional experience
Work History
Owner Operator
Airport Trucking Services, Corp.
05.1995 - Current
- Managed day-to-day business operations.
- Provided exceptional customer pick up and delivery services of general cargo, addressing issues promptly to ensure customer satisfaction and repeat business.
Warehouse Manager
Deva Group, LLC.
04.2021 - 11.2023
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Cargo Sales Agent /Airport Ramp Agent
Continental Airlines/United Airlines
06.1996 - 09.2015
- Developed strong relationships with clients through excellent customer service and regular followups.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 14 daily flights.
Education
ET Diploma - Electronic Technician
DeVry Tech
Woodbridge, NJ03.1980
High School Diploma -
Union Hill High School
Union City, NJ06.1978
Skills
- Operations Management
- Documentation And Reporting
- Operations Oversight
- DOT Compliance CDL License class B
- Forklift operator
- Vehicle inspections
- Materials Transport
- Equipment Operation
- Safe Driving Practices
- Bilingual in English and Spanish
- Hazardous Materials Handling
- Transportation safety
- Lift up to 70 pounds
- Delivery Scheduling
- Cargo Handling
Timeline
Warehouse Manager
Deva Group, LLC.
04.2021 - 11.2023
Cargo Sales Agent /Airport Ramp Agent
Continental Airlines/United Airlines
06.1996 - 09.2015
Owner Operator
Airport Trucking Services, Corp.
05.1995 - Current
ET Diploma - Electronic Technician
DeVry Tech
High School Diploma -
Union Hill High School
Similar Profiles
Ana RomanoAna Romano
Accounting Bookkeeper at J.C.D Trucking Services, Corp.Accounting Bookkeeper at J.C.D Trucking Services, Corp.
Iuliia PisklenovaIuliia Pisklenova
Office Manager at PGN Express Corp / SNV Trucking CorpOffice Manager at PGN Express Corp / SNV Trucking Corp
Reetika MeenaReetika Meena
Project Design coordinator / Architect at Adani Airport Holding Ltd. (Quess Corp)Project Design coordinator / Architect at Adani Airport Holding Ltd. (Quess Corp)