Raul Villamor

Repair the system that was down from the customer, also look and the queue of the list of jobs that need to be repaired Help others with setting up the system, adding firmware, and Bios through the web base or Dediprog. Rack system for shipment make sure they are all Functional, and add them to Change Gear Database. Check all motherboards that are going to be retired if they are Functional release them from Change gear also each component must be Documented. Update all firmware and Hardware-based Also install and remove CPUs, memory, peripherals, and storage media (e.g. SSDs, NVMe, NICs, etc.) and OS from ISO image to a storage device, Installing Server building systems, Inventory of Hardware

• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Increased efficiency in the parts department by implementing an improved inventory management system.
• Receive all parts from the vendor and distribute them to the proper technician for the right job request also do paperwork at the end of the day Receiving them into, the Database, Call the vendors to let them know if the parts were shipped damaged and ask them to have it discounted when parts are damaged.

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Performed preventative maintenance to keep tools and equipment functional.
• Wrote, reviewed and edited technical document in accordance with template requirements.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Promoted from Tek Systems to FTE. Highly skilled problem-solver able to quickly review service worksheets and repair tags to identify problems and devise a solution: Change Motherboard, SATA cables, RPDB Boards, Hard Disk, Memory, CPU, and Database. Clean work area, and close work orders according to the Database. J-Tag RPDB with the new firmware if needed Update the server with the new firmware. Change Control Manager if needed Also up-date with the new firmware and configure. Our group has the highest Praise from the customer. Our work was satisfying for our Customers. It's an honor to work for a high-status Customer.

• Installed cabling, wireless routers systems for data communications networks.
• Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
• Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
• Improved network reliability by troubleshooting and resolving hardware and software issues.
• Designed strategic plan for component development practices to support future projects. Consistently met deadlines and requirements for all production work orders. Set-Up server and install all proper wire and route them its proper location Label all wire and location information Wire dressing on all the server Make sure to clean up work area at all times

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Reduced risks by reviewing permits process to comply with regulations. Held pre-determined schedules and worked with subcontractors to cut costs and complete projects on time and under-budget. Assembled and led synchronized, cohesive team by inspiring confidence and high output. Reviewed project scope, required materials and labor pricing to develop competitive bids. Responsible for project planning and visiting job sites to make lab arrangement with their Engineering Manager. Provide a crew of six employees to decommission the data center lab and provide lab equipment, Set-up for data center labs. Process and place order of material that needs for the job site Direct work instruction for the crew on daily basis. Rack and Stack server unit, Switches, Hub, PDU's, Have the crew install Cat5e and fiber Cables, Cat6e cables. Help Manage vendor with their scrapped material and Recycle them twice a month. Make sure at the end of the business day the lab area is cleaned