Raul Alejandro Plascencia
Lancaster,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Grocery Store Manager
Vallarta Supermarket
38118 47th St E, Palmdale CA 93552
02.2015 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Membership Sales Coordinator
Sams Club
120 AV. Manuel Gomez Jalisco Mx. 44250
06.2012 - 01.2015
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Communicated product quality and market comparisons by creating sales presentations.
Retirement Services Representative
Bank Coppel
3295 Calz. Independencia N Jal. Mex. 44240
04.2011 - 06.2012
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Helped clients make informed decisions about financial future.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on financial topics and best practices.
- Presented financial plans and investment recommendations to clients.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
High School Diploma -
UDG High School
185 Volcan Mino Jal, Mex 44250Skills
- Oversee Administrative Functions
- Plan Sales
- Food Inventory Management
- Complex Problem-Solving
- Vendor Relationships
- Sales Promotion
- Persuasive Negotiations
- Logile FM System Experience
Timeline
Grocery Store Manager
Vallarta Supermarket
02.2015 - Current
Membership Sales Coordinator
Sams Club
06.2012 - 01.2015
Retirement Services Representative
Bank Coppel
04.2011 - 06.2012
High School Diploma -
UDG High School