Raul Alejandro Plascencia
Lancaster,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Grocery Store Manager
Vallarta Supermarket
02.2015 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Membership Sales Coordinator
Sams Club
06.2012 - 01.2015
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Communicated product quality and market comparisons by creating sales presentations.
Retirement Services Representative
Bank Coppel
04.2011 - 06.2012
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Helped clients make informed decisions about financial future.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on financial topics and best practices.
- Presented financial plans and investment recommendations to clients.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
High School Diploma -
UDG High School
185 Volcan Mino Jal, Mex 44250Skills
- Oversee Administrative Functions
- Plan Sales
- Food Inventory Management
- Complex Problem-Solving
- Vendor Relationships
- Sales Promotion
- Persuasive Negotiations
- Logile FM System Experience
Timeline
Grocery Store Manager
Vallarta Supermarket
02.2015 - Current
Membership Sales Coordinator
Sams Club
06.2012 - 01.2015
Retirement Services Representative
Bank Coppel
04.2011 - 06.2012
High School Diploma -
UDG High School
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