Raul B. Mendez
San Antonio,TX
Summary
Organized and dependable candidate with a proven ability to manage multiple priorities and maintain a positive attitude. Willing to take on additional responsibilities to meet team goals. Adept at preparing and maintaining files, greeting visitors, and restocking supplies to ensure smooth operations in administrative roles. Strong communication and planning skills, coupled with judgment and critical thinking abilities, make me an effective problem solver and decision maker. Experienced in delivering exceptional customer service and administrative excellence, including providing clerical support and engaging with the public. Proficient in calendar management, scheduling, data entry, and database administration.
Overview
4
4
years of professional experience
Work History
Housing Ambassador
University Student Housing
02.2022 - Current
- I work at the Texas Tech University Student Housing welcome center by taking calls, responding to emails, and helping out many students and parents.
- Tours of our residence halls to incoming students so they get to see how our housing and dining plans work.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Administrative Assistant
Equitable
06.2024 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Sales Associate
H&M Hennes & Mauritz
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front of House/Bartender
Hopdoddy
06.2021 - 08.2024
- Operated register to process payments and collect cash payment for order totals.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Team Member
Chick Fil A
08.2020 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
Education
Bachelor of Science - Financial Planning
Texas Tech University
Lubbock, TX12.2025
High School Diploma -
Ronald Reagan High School
San Antonio, TX06.2021
Skills
- Multitasking proficiency
- Exceptional communication
- Customer Service
- Community Engagement
- Problem-Solving
- Microsoft Office
- Professionalism
Timeline
Administrative Assistant
Equitable
06.2024 - 08.2024
Sales Associate
H&M Hennes & Mauritz
03.2024 - 08.2024
Housing Ambassador
University Student Housing
02.2022 - Current
Front of House/Bartender
Hopdoddy
06.2021 - 08.2024
Team Member
Chick Fil A
08.2020 - 06.2021
Bachelor of Science - Financial Planning
Texas Tech University
High School Diploma -
Ronald Reagan High School
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