Summary
Overview
Work History
Education
Skills
Timeline
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Raul J Perez Jr

Reading,PA

Summary

Motivated Barber familiar with properly maintaining equipment and supplies. Desiring to further develop acquired skills while working for expanding company. Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves. Detailed Barber with 20 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction.

Proficient Barber versed in hairstyles, cutting techniques and shaving customers. Collaborative team player with strong communication and relationship building abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Barber Manager

Lobos Barbershop
02.2022 - Current
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Managed business customer service, responding to requests and concerns promptly.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Consistently received positive performance reviews from guests.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Resolved guest complaints about service or style.
  • Distributed business cards outside of salon to generate new business.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Completed quality haircuts and styling for men, women and children.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Maintained regular client list and successfully handled walk-in customers.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Offered clients variety of facial shaving services using both modern and traditional techniques.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.

Salon Owner/Operator

Self-employeed
06.2016 - 02.2022
  • Learned and remained updated on statutory requirements and regulations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Prepared annual budgets with controls to prevent overages.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reported issues to higher management with great detail.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Kept all building areas and equipment functional and well-organized to promote business performance
  • Learned and remained updated on statutory requirements and regulations
  • Consulted with customers to assess needs and propose optimal solutions
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports
  • Trained and motivated employees to perform daily business functions
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Prepared bank deposits and handled business sales, returns and transaction reports
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success

Barber

Cifredoz Barber Saloon
01.2007 - 06.2016
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Styled hair according to customer preferences.
  • Managed business customer service, responding to requests and concerns promptly.
  • Consistently received positive performance reviews from guests.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Counted and documented opening and closing cash amounts daily.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Resolved guest complaints about service or style.
  • Updated client profiles to reflect current products and service preferences.
  • Managed complex appointment schedule for high-volume client base.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Operated clippers and shears to create customized looks.
  • Maintained regular client list and successfully handled walk-in customers.
  • Completed quality haircuts and styling for men, women and children.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Offered clients variety of facial shaving services using both modern and traditional techniques.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Advised clients on how best to care for hair and maintain health between visits.
  • Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.

Education

Associate of Science - Sales And Marketing Education

Lehigh Valley College
Center Valley, PA
06.2006

High School Diploma -

Easton Area High School
Easton, PA
06.2005

Skills

  • Client Needs Assessment
  • Social Media Platforms
  • Client Consultations
  • Team Collaboration
  • Customer Safety
  • Promotions Understanding
  • Accurate Money Handling
  • Straight Razor Shaving
  • Hair Maintenance Expertise
  • Retail Salon Products
  • Hairstyles and Trends
  • Cosmetology Principles Knowledge
  • Knowledge of Color Space Theory
  • Advanced Communication Skills
  • Familiarity with Hair Relaxers
  • Innovative Hairstyling Techniques
  • Tax Law Knowledge
  • Beauty Show Participant
  • Retail Inventory Management
  • Networking Expertise
  • Client Scheduling
  • Razor Cutting Expertise
  • Hair Conditioning and Styling
  • Verbal Communication Strength
  • Workflow Efficiency
  • Texturizing Services
  • Trend Expertise
  • Payment Receiving
  • Outstanding Client Retention
  • Modern Styling Techniques
  • Outstanding Customer Service
  • Product Knowledge
  • Business Management
  • Licensed Barber/Stylist

Timeline

Barber Manager

Lobos Barbershop
02.2022 - Current

Salon Owner/Operator

Self-employeed
06.2016 - 02.2022

Barber

Cifredoz Barber Saloon
01.2007 - 06.2016

Associate of Science - Sales And Marketing Education

Lehigh Valley College

High School Diploma -

Easton Area High School

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Raul J Perez Jr